Xếp hạng và đánh giá tổng thể Hotel Basecamp

Excellent hotel. Spacious room. The service was outstanding. Breakfast was awesome. The only thing I didn’t like, is that there is no air conditioning.

stay for one night definitely will come back

Nice clean well tended property. Staff was very friendly and helpful. Beautiful view of the Matterhorn from our private veranda.

Fantastic location. Staff was amazing! Views incredible. The website was representative of what we had. Definitely recommend!!

Absolutely fantastic hotel!! The staff was so incredible welcoming, friendly and made us feel at home. They suggested things to do in the area as well as restaurants, and made sure we enjoyed our stay. The breakfast was so yummy several choices and really high quality food, especially the scrambled eggs was so delicious. The whole family’s favorite at the breakfast. They had local wine in the bar and several other choices. Our room was very spacious with one queen bed and one bunk bed. The room was very well planned fresh, clean and tidy. Down pillows and comforters. An absolute pleasure to stay at this hotel.

Wow! We have loved all our stops, but what do you say about a place that is very clean, has a huge room, large bathroom AND a balcony that looks directly at Matterhorn?!! I say that we will be back. Rebecca at the desk was so helpful. She got us checked in quickly, gave us our key (a real key. You’ll understand it fits the whole vibe) and we were quickly off to walk around town. The hotel has a family run feel and I should have asked. Or maybe it says and we were just too busy having fun to notice. Rebecca was also very helpful in getting us information about skiing and made reservations at a fondue restaurant for us. I will say that everything in Zermatt is expensive so don’t let the price, alone, turn you off. This hotel and the town are so cool. It is definitely worth the small splurge. Breakfast is also included and quite good. Can’t wait to get back!

Very quaint property with helpful staff. We called from train station and they coordinated a e taxi for us. The room had scenic views and was perfect for our family.

The rooms and location are great. But the staff was great. Caroline and the staff are absolutely amazing! They helped make the trip outstanding.

Sehr freundliche und hilfsbereite Mitarbeiter.

Basecamp was comfortable and quiet. The bar/lounge and breakfast buffet were perfect for the start and end of our days. The staff was very helpful and kind. Would stay here again!

The hotel itself is beautiful, very clean, spacious rooms. The staff are also very friendly and helpful. Great overall experience.

We had a fantastic stay with BaseCamp! They are so welcoming and friendly and helpful in all ways. The room was even better than the pictures show and the location is great. We will definitely stay here on future trips!

Owners were so helpful with any and all questions about Zermatt. The breakfast was perfect. Staff were so friendly. Rooms were new, clean and exactly what we needed for our family of four. Location was perfect distance to restaurants and lifts and train station. Highly recommend!

Incredible hotel first class service and comfy beds!

If you can, book the mountaim view room and you will not regret it. Location is not far to shops and station. Really enjoyed and loved our experience at Hotel Basecamp, highly recommend.

Great sevice, and large rooms.

The staff are awesome great location well laid out

A hospedagem foi incrível, o quarto é lindo, aconchegante e com uma vista maravilhosa da Matterhorn. Quando retornar a Zermatt ficarei lá novamente. Super indico!

The Basecamp is great. You can walk to the ski bus in about 10 minutes. We stayed 3 nights and they picked us up from the train and took us back via their shuttle which made coming and going easy. The room was extremely dry and very warm. The beds were okay. We were 4 adults in a four person room. The top bunks are very hard to get in and out of and the ladder a little tough. Would be great for small children but difficult for adults. The staff was really nice, especially the lady who checked us in and helped us navigate the skiing and town of Zermatt, which would have been very difficult in the skiing part. . The breakfast was also good. We had a wonderful trip.

Very nice room and friendly staff