place was a bit of a dump. the woman is nice but the room is not.

Poor communication, unresponsive

Es muy comodo y confiable. Esta cerca de todo y los propietarios son buenos anfitriones.

Tivemos problemas no check-in, pois o hostal alegava erro do Hotels.com e não ter o apartamento triplo anunciado. Quiseram cobrar dois apartamentos, com o que não concordamos. Após muita conversa, aceitou nos acomodar desde pagássemos em dólar efetivo.

quiet place and really nice host. My family of 4 leave our items at the places before going to Patagonia 8 days O ring trip. They put them in our room when we are back. The last day we went to early morning penguin tour and left all luggages in dining area. Location close to seaside and it is really easy to walk around and enjoy the quiet.

Staff cleaned daily. Super wonderful nice hosts who were very helpful. Overall, great experience. Comfortable beds, quiet neighborhood. Would definitely stay again.

Friendly owner, the amenities are dated, but clean. The room was always cold. No smoke detector. The wifi was extremely limited, almost dialup speed, and you had to stand in the right spot.

Very friendly and helpful host

El desayuno bueno, la habitación y cama buena, la limpieza podría ser un poco mejor, no estaba clara mi reserva no el precio

Arrived early and received immediate welcome service from Ivan, including finding things to do, solving data reload issues on my Chilean SIM and a referral to an amazing restaurant that was historic and reasonably priced. Room was good and bed comfy. Very quiet. rea location! Would definitely go back.

atención excelente buena predisposición horarios flexibles instalación en perfectas condiciones, trato amable y cercano de su propietaria

The staff was kind

Accommodations are rudimentary but the price is right. Beds are comfortable, bathroom is small, breakfast is minimal, but like I say the price is right.

Very nice stay and very nice service

Nice hotel, very clean, the staff very kind and helpful, very good located in a quiet zone of the city!

Accueil très sympathique de la propriétaire.

Family run, modest accommodation but all that was needed

This was a really great hostel. We stayed in one of the private rooms which had lots of space. We also had access to the kitchen. The service was excellent. We often were leaving before breakfast so the owner left the food in the fridge so we could have some before we left in the morning which was very kind. We also got wonderful tips on where to go and what to see around Punta Arenas as well as what areas to avoid because the protests going on in Chile recently. There was some organization required to park the vehicles so that anyone leaving early was first in the line of cars but otherwise things were wonderful. I would highly recommend this hostal.

Sehr nettes Hostel, sehr nette, engagierte und hilfsbereite Inhaberin. Frühstück war okay, alles sauber. Leider war die Bettdecke sehr in die Jahre gekommen, genauso wie auch Bad und Einrichtung. Alles in allem passt das Preis-Leistungs-Verhältnis.

The owners were accomodating, generous and friendly.