Our stay was short but incredibly sweet. We had the pleasure of meeting the owners, who were so welcoming to us and all the guests. We also met Edgar and Claudia, who were both wonderfully attentive. It happened to be Claudia’s birthday weekend, and we were lucky enough to celebrate with her! I can’t recommend this hotel enough. There’s something truly unique and special about this place—it already feels like my second home in Cartagena. Whether you’re traveling with friends, family, or planning a special occasion like a birthday, wedding, or private event, this is the perfect place to celebrate.

Un lugar bonito, cómodo, con buena ubicación pero lo que nos encantó aún más fue la excelente atención que recibimos. Sin duda volveríamos a hospedarnos aquí.

This hotel was very beautiful and well maintained. The staff were all so helpful and informative.

The property was lovely and felt very safe. It’s in a perfect, quiet location—just a 2-minute walk to the beach, and a local supermarket and pharmacy are conveniently within walking distance. It’s about a 20-minute walk to the main central area, which is an ideal spot to be in. The property was impeccably clean, with staff available around the clock to ensure safety by controlling access through the gate. This added a reassuring sense of security, as staff would assist with entering and exiting. The rooms were comfortable, though they didn’t have a fridge, which was a minor detail for us. Overall, I’d highly recommend staying here and look forward to returning!

The property was lovely and felt very safe. It’s in a perfect, quiet location—just a 2-minute walk to the beach, and a local supermarket and pharmacy are conveniently within walking distance. It’s about a 20-minute walk to the main central area, which is an ideal spot to be in. The property was impeccably clean, with staff available around the clock to ensure safety by controlling access through the gate. This added a reassuring sense of security, as staff would assist with entering and exiting. The rooms were comfortable, though they didn’t have a fridge, which was a minor detail for us. Overall, I’d highly recommend staying here and look forward to returning!

Mi estancia en Casa Bustamante Hotel boutique fue simplemente increíble. Desde el momento en que llegué, el personal me recibió con una calidez y hospitalidad excepcionales. Cada detalle, desde la limpieza impecable hasta la decoración acogedora, hizo que me sintiera como en casa. La atención personalizada y el ambiente encantador convirtieron mi experiencia en algo inolvidable. Definitivamente, recomendaría este lugar a cualquiera que busque confort y atención de primer nivel.

Quarto grande e confortavel, ausencia de um frigobar para um calor escaldante, roupas de cama limpa, porem ficaram uma semana sem troca, somente arrumaram a cama, toalha de banho também uma semana sem troca, cafe da manhã sempre a mesma coisa fruta ja picada, cafe, leite, suco, um cubo de manteiga e geleia e pra comer 2 fatias de pão de forma tostado e 3 poções de ovos (mexido, frito ou omelete) achamos ruim o cafe da manhã pelo preço cobrado.

I had a very nice time at Casa Bustamante! The staff are very kind and generous, offer lots of local suggestions. Breakfast in the morning was good too. Walking into the historic town is pretty quick, although you are out of town. I only stayed for a short period, two days though. I think the lack of fridge (mostly just because how fricken hot it is in Cartagena) and food options nearby (there are some solid restaurants up the street, but the nice restaurants are in town) would probably be inconvenient had I stayed there more than 3 days. That said, the rooms were overall very cozy, clean and well put together. Would definitely stay again!

Super bien ubicado si quiere estar cerca a la ciudad amurallada- es walking distance. Hicimos el agendamiento por 2 noches y luego extendimos por 1 noche mas. Sin embargo, el Aire acondicionado en la habitacion disponible no funcionaba, y no nos informaron sino hasta que ya nos pasamos, nos ofrecieron ir a un hotel cercano y fue una perdida de tiempo porque no se parece en nada. Por lo cual debimos buscar otro hotel de ultimo minuto, sin recomendacion alguna por parte del hotel. Lo bueno: el lugar es limpio, muy privado te sentiras como en casa y la atencion es buena. El personal de limpieza y recepcion muy amables. Por mejorar: 1.Cuidar mas al cliente, ante contratiempos ser mas amables. 2. El desayuno, tienen opcion solo de huevos, por dos dias esta bien pero les recomendaria que ofrezcan variedad. 3. Tener TV nacional, no todos queremos ver DirecTV

Todo estuvo increíble, la habitación nos encantó estaba muy grande , y súper bonita, el hotel mágico desde que entras. Súper bien ubicado nos íbamos caminando al centro y todo a 10 min en Uber

Hôtel type colonial, bien situé du centre historique de Carthagène. Cela mériterait plus de choix pour le petit déjeuner. La piscine très agréable, il faudrait proposer dans l’équipement, des serviettes de couleur pour la piscine.

Clean and comfortable historical boutique hotel within a short walk to the walled city and beaches. If you like your hotel to be charming, unpretentious and attentive to guests, this is the place. Wonderful breakfast on a lovely outdoor veranda included in the price each day. It is not a family kind of hotel. It is more the kind of hotel where you and another couple linger at breakfast for a couple of hours in deep conversation before heading out to your adventures. The staff could not be nicer.

A lovely hotel near the old city without being in the old city so it’s not noisy.

Beautiful house - help full staff

Super mooi hotel. Mooie kamers met airco, goed bed en heerlijke douche. Aanrader!!

Nice and close to the old city for walking, the breakfast was pretty below average and only had the option of toast and eggs

This is a small hotel, outside the historic centre of Cartagena but only a short walk to the city wall (though involving a difficult crossing of a very busy road). The staff are friendly and very helpful. Our room was spacious and comfortable. Only a short walk to a decent beach, but there is not much else in the immediate area.

The hotel is more of a bed a breakfast. Staff were Fantastic and felt like a home. It’s about a 15 min walk to downtown but after a day of downtown that was a relief. Cartagena is hotttt tho. Humidity was around 40 Celsius in November so be ready for that. The hotel was perfect for a solo traveller and I felt like I was in someone’s home in the best way. That said the room is just a bed and a bathroom. They did however have items upon request. No fridge but the AC which if you’ve never been to Cartagena is a non negotiable and the staff were the best part. Would def staff here again.

The hotel is beautiful house, the breakfast was very good, with daily fresh fruit and juice, the staff was amazing and we loved Cartagena! Very close to the wall city.

Excellent friendly staff