Getting the key from the unmanned lockbox was not a problem, but the building itself, located about 200 meters away, was difficult to find, and it also took time to locate the room inside the building.
On top of that, the entrance door had a type of doorknob I had never seen before, so I struggled to open it. I had to contact the staff several times through WhatsApp to ask for directions and instructions, which became very frustrating.
From the moment I picked up the key until I was finally able to enter the room, it took about one hour.
Even after entering the room, the TV asked for a PIN code. I again had to contact the staff through WhatsApp to obtain the code. After entering it, the YouTube screen appeared briefly and then disappeared immediately. I could not tell whether the problem was caused by the wiring or the settings, but the issue continued throughout my stay, so I eventually gave up trying to watch TV.
I understand that I should not expect exactly the same level of service as a regular hotel, but this apartment hotel did not provide slippers or daily cleaning service either.
I have stayed at apartment hotels twice before in other countries, and in both cases there were staff members at the reception desk. Because of that, I was able to reach my room without difficulty, and daily cleaning service was also provided.
Next time I stay at an apartment hotel, I would prefer to choose one with a staffed reception desk.
But as for location, it was convenient.
