Rooms are good, but unfortunately this trip was terrible, due to the staff and no managers available to sort out any problems that we had especially in the restaurant and bar area

Shops bear by were great. Food was low standard. Rooms very small but clean

Très bel hôtel situé près d'un grand centre commercial. Dommage que le pdj ne soit pas inclus.

Modern and well placed in the city

As good as it gets. Can't really fault it

I had a pleasant stay at this hotel. The rooms were comfortable, the hotel was clean and well maintained, and the breakfast was good with a nice selection of options. The staff were friendly and helpful throughout my stay. Overall, it was a good experience, and I would recommend this hotel to anyone looking for a comfortable place to stay.

Overall its perfect hotel for a short stay

The “double” rooms are SMALL, positively minuscule. I knew the hotel was built with containers and the small room indeed felt like a container. The shower was claustrophobic and had that container feel. I needed to stay an extra day and the double rooms were not available so I had to upgrade to an executive room. The executive room was expansive, well lit and actually large enough for two people. This is what I expected from a hotel made out of containers. It felt modern, chic and very inviting. I could actually live in the executive room and be more than OK. That said, the cost of the executive room was too much for Lusaka given that a room at Ciêla would only be $20 more. Staff were amazing, especially at the restaurant and bar. Porters as well. Excellent customer service. Location is perfect. East Park mall is less than a 6 minute walk away. Lots of great restaurants and shops.

Great location. Staff were very friendly and helpful. Two minute walk to a big mall that has a descent size grocery store, ATM, restaurants and regular shopping. The mall is very clean and felt safe. Breakfast at hotel is a little pricey but if you are limited with time, it’s a good option.

Hotel advertises robust Wi-Fi. I did not find that to be true. At one point it was only 1.7Mbps

Very clean, great location, very cool spot!

Had to stay at last minute as double booked elsewhere. Had seen hotel before from outside and thought worth a try. Staff pleasant. For a new hotel our room was a disappointment. Very small. Smelled musty and damp...suspect the shower enclosure has been leaking chronically. Tiny bathroom with a loose toilet. Door sticking and not sliding. "Floating floor" likely related to leak in bathroom. Usual some maintainance needed. Food good and reasonable for dinner. $25 however is outrageous for breakfast for one. Unlikely to go back.

They charge for breakfast. I needed a spoon and a bowl to eat some soup, I was only given a teaspoon and no bowl. I think there should be leniency with what can be offered to guests.

Wonderful staff, clean rooms, all round excellent service. But double check that the shower works and sink drains well as soon as you check in. Staff were very proactive about resolving these issues and had my room changed.

The hotel itself is overpriced so is the breakfast at 25 dollars a person. I did not even try it. The bathrooms are so tiny with no handwash. The rooms are dirty with insects and cockroaches. My partner and I where bitten with a bad after math reaction.

Best breakfast and very friendly staff

In a very clean and safe shopping center complex next to the University. Good restaurant onsite and plenty others within walking distance across the parking lot. Friendly and helpful staff with an updated design property. Many pricing options should be affordable to most travelers.

There was so much noise fro water pipes or air conditioning couldn’t sleep properly. Until 3 am when was quiet. The food for this type of hotel was not value or quantity for the price. Very expensive.

Yes everything was nice i like the place

Giving 10/10 for Cleanness, amenities, staff, reception and comfortability