The host was welcoming and friendly that she led us to the chalet when we got lost. Everything was tidy and neat from bedrooms, the bathroom, the kitchen and the living room. The hob is easy to use and both the dishwasher and the washing machine were working well and clean. The heater and the boiler were functioning well which were important after experiencing bad weather outdoor. My family had a good time there, which was a good base to visit Scottish Highland and Isle of Skye.