Clean, good staff, fine food

Wonderful situation - a few hundred yards from both the cathedral and the castle. Lively ambience. Good food, helpful smiling staff

No heating in the bedroom. Staff response poor. Location is excellent. Dinner very good, breakfast average. Bar and restaurant expensive.

Great bar food, breakfast and lovely staff

Easy check in process, room clean and well presented. Bar staff friendly and efficient.

Second time staying here. Perfect location with parking. Best place to stay in Lincoln to see the city. Loved it!!

Room was very nice. Internet was spasmodic. Breakfast was terrible it was cold and waited 40 minutes for tea and toast. Very noisy from street outside.

A great Hotel to stay at old town - Food & Bar excellent rooms well presented

We had a cosy room for one night, it was small but spotless. Good sized bathroom. Staff helpful and pleasant. Breakfast in the morning was plentiful and in beautifully decorated room 😍

1st rate all round including meals and attentive staff

Could not find our way in to park because of road closures but front office guiding us on the phone! Thanks!! Excellent drinks and knowledgeable bartenders. Visiting from the States but lived in Lincolnshire it was so refreshing to enjoy this beautiful hotel! Thankyou for an amazing experience!

1st room we were allocated was noisy because of extractor fans on the mezzanine roof just below our window and air trapped in the radiator. Allocated a 2nd room, which was much better, but some noise from the extractor fans still audible. Breakfast service ok, although a number of items not available because they had run out of stock. Dinner in the restaurant not a good experience. Extremely slow service (nearly an hour between starter and main course) and poor communication from the staff regarding delay. Portion size of fish main course extremely small for the money paid

Very clean got upgraded to the town house I paid £105 a night for 2 nights but there was a leak day before ...so got free upgrade to the town house which was £769 a night

great room - great staff - great breakfast

Clean room

We enjoyed our stay. Staff were friendly and efficient. Couldn't fault them. Room was perhaps a little tired, although the bathroom was good and clean. The only issue we had was on the day of checkout some horrendous drilling started above our room before 9am. We intended to stay close to our checkout time of 11am, but had to leave before 9:30am as the noise was so bad. When I spoke to reception, they without any issue took some money off our bill as compensation. Am sure they would have moved us if we were staying longer. Was happy with how this was resolved.

Well-situated hotel, deluxe room was very comfortable with very fast wifi and fabulous Elemis toiletries. The cathedral view was spectacular. The only gripe was the noise of the extractor fans at the back of the property and the room was too hot! It's a complaint I have about a lot of hotels, unfortunately.

Breakfast and Staff wonderful

No parking . Their own parking across the road was £10 per night. The breakfast let our stay down. The staff repeatedly got the orders wrong and the cooked breakfast was very poor quality. I don’t recommend the vegetarian breakfast. The lamps on the tables need removing as they are at eye level and you can’t see each other!

What was previously a slightly shabby hotel has been renovated to a very high standard. Bedrooms and public rooms are excellent and very good value overnight stay.