OK for a city hotel but the room was small. Staff were lovely.

The rooms are too small for the price. Some of the staff was helpful but the other they just did not care.

Check in was chaos with the line extending outside onto the sidewalk, but I think there were a number of events in town that night and the front desk staff was still pleasant, so I'll give them a pass on that. Room was nice and clean and location was extremely convenient.

Great lobby Bar & lounge. Be aware you have to walk through a sketchy tunnel to get to central tourist area. No conditioner in shower.

Unfortunately, my experience at the hotel was dominated by repeating payment-handling errors and poor customer treatment. Due to a mistake by the hotel, I was not charged for the stay at the check-in. On the following day, I received an email regarding the outstanding payment, and I immediately returned to the hotel and paid the outstanding balance. I specifically asked more than once whether the amount charged covered the entire stay and was repeatedly assured that it did. Despite this, I received another email on the following day demanding payment for the hotel's own billing error. The situation escalated when our room access was blocked during breakfast on the last morning, leaving us locked out from our room despite previous communication explicitly indicating the balance could be settled by check-out. When I returned to the reception, instead of apologizing the hotel's repeating mistakes, the reception agent accused that this was somehow our fault. Throughout the process, I felt treated as though I had done something wrong, even though I had repeatedly tried to ensure payment was correct. The hotel eventually acknowledged the error and stated that management would contact me directly on the next day and promised a complimentary one-night voucher as a gesture of goodwill. However, despite these assurances, now eight days later, management never contacted me and the promised voucher was never provided. This experience left me deeply disappointed.

Room was clean and well maintained

Wonderful hotel. Right in the center of Glasgow.

La posizione è strategica, le camere sono pulite e spaziose, la nostra aveva una piacevole vista sulla strada animata. La colazione ottima e il personale gentile. Assolutamente consugliato

Lovely central hotel . Perfect for us .

God madrass, pute og sjampo. Hyggelige ansatte. Frokosten er ikke verdt prisen. Veldig god italiensk restaurant like ved (La lanterna)

this hotel was nice hotel and very central but we had no bin in the room and could t get the air conditioning off asked at desk and they said someone would come up but no one did the flooring in the bathroom was wet and my partner slipped and fell on it hurting his leg and knee

Very small but efficient room. Clean and fresh. Fun, modern decor. Great location easy to train station.

Great location from the train station

Great hotel, good location, as others have said it's new but needs to be maintained. Bed was super comfortable. Staff very helpful.

Clean room, excellent and courteous staff.

Clean room great staff thanks

I wouldn’t stay here again. The room looked tired and beaten up compared to the slick listing photos. “Amenities” were very budget (eg, only one rubbish bin; a combined shower gel/shampoo and no conditioner or lotions; only regular breakfast tea and instant coffee with the tea kettle.); room was cramped. Breakfast was a very overpriced and sorry looking cold buffet with only one cereal choice the first morning (bran flakes appeared next to the cornflakes on day 2). Stencils on the breakfast room wall referenced special local granola and local cheeses, but there was no granola and the only thing local about the cheeses were that they looked like they came from the deli counter at the nearest Tesco.

Very convenient for short trips to Glasgow, excellent value. Quiet rooms

Rent og centralt beliggende

I think this was the smallest room I have ever stayed in. Your website said that we got free breakfast and the concierge said I did not get free breakfast he gave me a cup of coffee though that was so thoughtful