Lobby was ice cold even staff complained about how cold the lobby is. Staff Vicki and Justin were amazing staffs who attended to my questions and provided assistance.

Not as stated on the website, limited restaurants, no fitness, no swimming pool, no ATM, no English speaking (or willingness to use translations). Information at Hotel is also incorrect, stating facilities not available

胡杨经理非常好，服务很好，安排的很妥当。 让行程更加顺畅舒服

It’s uniqueness is the ambiance provided by the Staff and Facilities. Really feels like staying at a Palace.

The hotel is so amazing. The place is clear and comfortable. Remarkably, it provide oxygen freely in each room. But, location is too remote, no shop and restaurant nearby.

Great hotel. Wonderful amenities. Not convenient to downtown Lhasa.

Nice big hotel room. Over all is very nice place to stay if you don't have high altitude sickness. Breakfast has a lot of choice. However, stuff didn't help with luggage when we checked in. Feel very tired pulling luggage on carpet. Had high altitude sickness first two days, called front desk, they don't have any medicine on hand, not even oxygen. There aren't any clinic on site according to front desk. Not sure if the oxygen system in room works.

宿泊したホテルの中一番良いところでした。 ごはんも美味しかったし、施設も最高です。 ありがとうございました。

Grand lobby. Clean and luxury as any Intercontinental Hotel. Quality service. Good Sichuan restaurant.

Friendly and efficient front desk. Good restaurants. Clean and luxury as you can expect from other Intercontinental Hotel. Location is isolated and nothing nearby.

大堂宏偉 , 客房非常乾淨 , 有免費WiFi 可能不懂控制空調 , 溫度都無法自己控制 , 房間長期24~25度 , 晚間睡覺時比較熱 另外酒店位置比較偏 , 公車只有20路巴士能到達

Hotel indoor areas are extremely cold. Room not as cold but cold so a portable heater had to be used Buffet food is average quality Staff doesn't speak English

The hotel is brand new and recently opened, but many issues which should have been avoided by proper staff training Service was inconsistent, difficult to find English speaking staff, no menu in the room to order food, previous guest hair in the shower...

no aircon