Danielle st front desk was very helpful and pleasant. Sabrina in housekeeping was very friendly and assisted us with what we needed. Maureen at breakfast watched my support dog, Faith while I got my breakfast. All of the housekeeping, front desk and maintenance staff were really friendly.

Pool wasn’t as clean as it could have been. Everything else was great hot breakfast options were good

Great Hampton Inn!!! Appreciated the efficient check in and welcome gift!!! Thank you!!!

Was close to restaurants

Nice place.

Was would visit again

Shower did not come on as it should, but it worked.

The hotel didn’t have my Expedia reservation correct. Front staff was extremely rude when I was very confused and trying to figure out the miscommunication. They blamed Expedia, Expedia said they never confirmed the reservation. Despite the two front desk staff telling me they had rooms still, the Operations Manager told me they didn’t have room for us after all. I was refused a $275 refund so now filing a claim with Expedia. We didn’t even get to stay here!

Excellent will stay again

We will definitely use this place again. Cone to Medina every July and will be staying here from now on!

Lights in room broken air conditioner too cold pot smell in lobby

We did not get our room serviced as requested. The front desk gal said they wont service after 2 pm. It was 1:50 pm when i called. Also the sink would not drain. Told then Friday morning and as of Saturday it still was not fixed. They were running out of coffee anf food at 9:30 am. They do b not pay attention to details.

The complimentary breakfast and the gym was amazing. The rooms were also cozy and everything was updated!

Nearness to I-71 and the total environment around the property. We were promised a hot breakfast meal which never materialized. We were not advised that such a meal would not be possible nor the reasons thereof, though coffee and assorted

At check in, the front desk attendant was not welcoming. It seemed a bother for us to be there. Admittedly, we checked in late, but that should not negate a friendly approach. The elevator was extremely slow and dirty. Once we reached the room, we were impressed with its spaciousness and cleanliness. The bathroom and shower were exceptional. Breakfast was included the next morning, however, there were no hot optioned available at all other than oatmeal and toast/bagels. There were only bowls available - the attendant stated that there would be no hot options until plates could be purchased and brought in. The breakfast offering began at 6:00 am and we were there at 7:00. This was our second attempt staying at this hotel. Our first time was cancelled as the hotel did not have any water, and we had to find another hotel at the last minute - that was a year ago.

The staff were wonderful, the breakfast was hot and delicious, and the rooms were super clean! We will be back again next year!

Same wonderful hotel!!

The Hampton Inn in Medina was a nice stay. It was quiet, clean, and safe. The bed was comfortable. The breakfast was good. The pet fee was $50.

Great staff - very clean and pet friendly

We got in late. Check in was quick. However no TV remote so we could check on days events