Everything was going pretty well at this hotel for months until one day I unexpectedly had to extend my stay for another day. The receptionist on duty treated me like a longstanding customer, but the next day I was annoyed by an insolent young woman who threatened to cancel my reservation for non-payment if I didn't show up before 10:00 p.m. She even said she didn't want me to come back to the hotel. The next day, the hotel manager was not helpful at all. He sided with his rude employee. I will never book at this hotel again.