It was great

The room had a bad smell ( like toilet) to it and it did not dissipate. The front desk tried to help me with a taxi but did not warn me that I did not have to be at the airport 2 1/2 hours before my flight. The small airport did not even open until an hour before my flight.

Beautiful property and friendly staff! Our stay was wonderful with comfortable beds and great location! Definitely would stay here again!

Quarto

This is a fantastic small hotel. Staff was awesome, the rooms and hotel are very clean. Very comfortable bed and hot tub was great.

Very good

Everything was fine, except the air conditioning that was not working, so the bedroom was too hot

La habitación era estupenda , muy amplia y super bien decora.

This is a lovely historic hotel. The jacuzzi in the room was fantastic. Staff always pleasant and helpful. Just be aware that the code for entry does not activate until 3pm check in time. Lots of restaurants nearby.

This is a great hotel. Welcoming and friendly staff, lovely room and a great location.

Encantada con mi experiencia, bien situado, bonito y cómodo. He dormido fenomenal en una cámara enorme y comodísima. La presión del agua en la ducha era increíble. El aire acondicionado funcionaba perfecto.

Habitacion muy amplia, camas enormes y comodisimas. Hotel precioso en el centro de la ciudad. Recomendadisimo

Un hermoso hotel de carácter modernista en el mismísimo centro de Badajoz. Servicio muy amable. desayuno correcto

The front desk staff was dismissive and unwelcoming, which made for a poor first impression. However, the rest of the staff was exceptionally friendly and provided great service.

Habitación pequeñita pero muy bien equipada y limpia. A destacar la amabilidad de las personas que nos atendieron en recepción. El hotel está muy bien ubicado y es tranquilo, perfecto para descansar.

Me ha encantado este hotel aunque ponga que es de 2 estrellas yo le doy mínimo 4, es una pasada el ambiente, las habitaciones y todo, volveré a repetir

Everything was going pretty well at this hotel for months until one day I unexpectedly had to extend my stay for another day. The receptionist on duty treated me like a longstanding customer, but the next day I was annoyed by an insolent young woman who threatened to cancel my reservation for non-payment if I didn't show up before 10:00 p.m. She even said she didn't want me to come back to the hotel. The next day, the hotel manager was not helpful at all. He sided with his rude employee. I will never book at this hotel again.

The three star rating is deceptive because it averages a one star check in process with a five star hotel. I was told I could check in until midnight. I got there at 11pm and no one answered the doorbell and no one answered the phone number Expedia had for the hotel. Thankfully another guest let me in and gave me the right number to call. The code for my room didn’t work and had to be reset. So after a fifteen minute wait to get in and another ten minutes of phone conversation, I was finally able to get into my room. Once I was in, I couldn’t have been more pleased. The room was fairly large with a king sized bed that was super comfortable and it had a jacuzzi tub that probably costs more than my first car did when new. The building itself is gorgeous on the inside and you feel like you should be paying more than you are. So for the stress of not being sure I would even be able to get in the front door, I give one star, but have to acknowledge that the property is absolutely first rate. I recognize that mine was an unusual situation but I was guaranteed assistance that wasn’t provided. I should note that parking near the hotel is virtually nonexistent as it is throughout most cities in Europe but of course that’s not the hotel’s fault, just a FYI. If you’re going to arrive before the desk clerk leaves, absolutely book a stay there. If you might arrive after, consider another choice.

Increíble estancia, las habitaciones de maravilla, dentro del casco antiguo, la propiedad en excelentes condiciones y limpieza

En general todo, mucho silencio, paz e instalaciones muy lujosas, yo le daría 4 estrellas en vez de las dos que tiene. Nos encantó la experiencia.