i loved staying to novotel location and food were perfect

The room was perfect nice view and the staff was top tier. Very accomodating .

Excellent all around

Great value for the price asked.

Modern. Location is great. Security is impressive. The breakfast was good but very overpriced! Do not recommend you add the breakfast.

Great Hotel

The staff and workers were kind, friendly and very knowledgeable of their jobs and the city of Nairobi. I will definitely be back to stay again.

Everything about this hotel scream 4 star and more. The staff is very friendly and helpful. Stephen was very knowledgeable about helping us navigate around this city and tours. Everyone went over and beyond at this hotel and we will come again. The food was excellent and the rooms are beautiful and very well kept.

Great business hotel next to where I needed to be.

This was a pretty nice decent hotel and we appreciated the warm welcome with fresh orange juice and warm towels. That was very nice. Our room was beautiful and spacious. However, the hotel is not completely done with construction at the top levels so that was a little weird to see and the room service could be better, but generally speaking the folks we encountered were really sweet and kind and the hotel is quite lovely so we would definitely return in the future.

Overall westland is considered safe and one of the best in Nairobi, but it is still advisable to not venture alone after dark, even coming back at night from the near by malls.

Excellent hotel

Super Service

Wonderful service, though the restaurant is slow, clean comfortable, spacious rooms. Restaurant food and cocktails were great.

Phenomenal four days in the very new Novotel; from staff to dining to room and amenities, the entire experience was fantastic. Beautiful views of the night sky in Nairobi via Trunk and Tandoor and exceptional hotel staff made it a comfortable and wonderful stay. A must for anyone looking for a great hotel in Nairobi Westlands

I love the staff, food, and accessibility!

Excellent service and food. Nice gym, comfortable beds.

Das Personal war nett. Das Abendessen nicht das was auf der Karte stand.

Good

The price I paid and not including breakfast that is a rip off