I would love to emphasise the helpfulness of the staff. My payment card kept being declined and not at anypoint they made me fell uncomfortable. We managed tonwork towards the solution. Hence I hive a top mark for my stay. Eventhough the room was on top of a busy pub, I didnt hear a word of the crowd downstairs. The room had a fan that helped a bit with the humid night but probably next time I will choose not the single room. Thank you for all your kindness

staff, cleanliness and food good. Pleasant stay. lovely breakfast . Friendly helpful kind management and staff some areas tired and in need of updating . Fire door looked like it needed attention .

Wry friendly and helpful. Room was upgraded when I arrived. Breakfast excellent. Also liked the close safe parking. Would recommend and would book again. Thank you to all the staff.

Perfectly sited for Twickenham

Lovely people and room, it was a cold night so a bit more heating would have been welcome

Quirky but cracking pub/b and b. Couldn't fault the friendly staff. Stuart the landlord was really welcoming and and we fortunately able to book into our room early. Free parking on site if booked into a room. Breakfast wasnt included, but very reasonable and very filling! Dorothy who served the breakfast was lovely.

The pub is family run and the staff were super friendly and very helpful. We really liked our room. The shower was great and water hot. The decor was simple and nice. When booking with hotels.com we didn’t get a free breakfast which would do if you booked direct (we found out).

Noisy and dank with rickety furniture. This place is above a noisy bar with great need for maintenance. Further, the staff was accommodating and able the room was cold and minimal in every respect.

Nice employees and service, but the room i got had windows that couldnt fully close combined with proximimty to a busy airport and busy street it was very loud throughout the night.

Lovely food, nice beer, clean rooms, no noise when the windows were closed. Room was a little small, but adequate for a single person, it was a single room. Every thing worked. Car parked and good access to roads and a short walk to Osterley tube station.

Excellent place to stay, great staff, very helpful. Good food, including breakfast, decent free parking and superb rooms with all the amenities and more, overall highly recommend the hotel and bar

Nice place to stay, comfortable and welcoming.

A trip to visit Hampton Court Flower Show, convenient to the Show's location, the first night the wind was in the wrong direction which resulted in all aircraft to Heathrow on the flight path over the hotel, brilliant, but not first thing in the morning which gave us an early start. The wind changed direction so the aircraft disappeared. Only thing missing in the hotel was a razor/toothbrush socket in the bathroom, fortunately ours were fully charged.

Our rooms were basic but clean. No en suite , toilet one floor down, shower two floors down. Fairly hard bed but OK. Tea and coffee making tray. Not luxurious but good value for money. 'Dinner' was a choice of pizza or burger - both were fine. Staff extremely friendly and helpful. Location (for Twickenham Rugby Ground) very convenient. Would use again at tthe price paid.

Ich war da um mir das nfl Spiel in London anzusehen. Dafür war es einfach perfekt. Das Personal war super freundlich war in 30min weg zum Stadion und es war abends nach dem Spiel einfach schön mit so vielen Fans noch durch die Strassen nach Hause zu laufen. Super nette Leute in der Bar sehr gute Stimmung und für Sport fans eine super Lokation :)

Staff very helpful shown to room and they are doing a major refurbishment.. And for the price you cannot get better.. Trust me. The local area I did not rate, but then again I don't speak Polish so it may be really good

Great place to stay. Nice beer garden, great pub/restaurant. Cozy and clean rooms.

I had a huge single room at the very top of the building. Not dbl glazed but very quiet. All new carpet throughout, shower room lets it down though. Very good bed. Slept great. Buses at the front door. Would deffo stay again.

Stayed on business again, great team and plenty of parking.

Good