Lovely hotel, amazing views, manicured gardens, excellent staff, (Carmen, Martina, Connie, Gaetano, Valentina, Laura, Roberta to mention but a few) good spa. However, there were 2 major issues which were not in keeping with a 5* at this price point: 1) there is a huge unattached manhole on the road in front of the hotel which makes a racket every time a car drives over it and keeps you up at night through the night; 2) a horrible drain stench from the toilet / bidet in the rooms. To the hotels credit, they moved my room (which unfortunately did not alleviate either issue) and then offered me a complimentary massage which was excellent. Would go back again if they addressed both of these issues.