Great

Absolutely awful. The apartment is in a residential block in terrible condition. Ceiling tiles broken. Groups hanging around the entrance. Strong smells of illegal substances. The room smelts of mold, had holes in the wall and a 1 inch gap between the balcony door and floor meaning a lovely draft all night. Reception isn't open 24 hours so couldn't check out and then to top it off they charged my card twice and disputed doing so. Avoid at all costs.

Disgusting!

I booked this hotel as a surprise getaway for my boyfriend, and it was a complete disaster from start to finish. The room was absolutely filthy—there were cigarette burns all over the carpet, stains and marks on every wall, and the bathroom had visible mold. As someone with a lung condition, the mold and overall air quality in the room were genuinely dangerous and unacceptable. To make matters worse, the heater didn’t work, so the room was freezing. When I approached the staff about the issues, they were completely unhelpful and dismissive. Not once did they try to accommodate or make the situation right. One of the main reasons I booked this hotel was because every single picture showed a balcony, but when we got there—no balcony. Total false advertising. I would never recommend this place to anyone. Save your money and stay somewhere that actually cares about cleanliness, guest health, and delivering on what they advertise.I’m

We were happy with our stay. Basic but clean and very good value for money. We booked an appartment at the last minute as we had tickets to a game at Old Trafford. The 2.2 mile walk to the stadium might be a bit much for some but was fine for us. Although the building itself was a liitle run down, the appartment itself was clean and modern and a fraction of the prices I saw for other accomodation. Reception was friendly and welcoming and were kind enough to waive the usual deposit. 20 pound for parking (need to pay cash up front) is a bit steep, but we didn't have time to look into alternative options.

In a great location. Spacious rooms but in need of decoration. Facilities in appartment were excellent with ecerything you could need including a dishwasher. Staff very helpful and friendly. Parking great but did cost £20 per night. Lift was out of order, stairs were not a problem for us but could well be for others.

Arrived and check in. So far good. Informed I’m on 8th floor and lift doesn’t work. That’s okay though, not scared on a little cardio. On first inspection the apartment look clean and tidy. Sadly when hunting for new batteries for tv remote I discovered used condoms in the draw. TV didn’t work either. I was moved rooms but I suspect none of the rooms are cleaned to much of a standard. Checked out early the next morning tried to pay for parking but no one is there to speak with. I messaged via the hotel app and had no response. Now waiting for a £100 fine as parking permit was not displayed. Honestly don’t waste your money staying here, it’s run by dishonest people.

Flat was lovely but i must admit i was surprised there were no trimmings at all like tea coffee sugar sachets or something. Lift being out and both of us disabled being on the 7th floor was very hard but admittedly the very nice guy on the desk did warn us. Unfortunately it was late in the day and we didnt really have much choice but to grin and bear it. He did upgrade us to a flat with a balcony though which for smokers in thise circumstances, was an absolute life saver. His character generally made the whole place a lot more welcoming and alive.

The description and pictures detailed on hotels.com do not reflect the unkempt, unclean cigarette butt strewn rubbish fly tipped residence we had to stay in. With holes in walls hairs in bed. Cheap flat pack furniture. Stained and cigarette burned carpets. Toilet and sink with mouldy splash backs, water damaged ceilings, the list is endless.

Amazing stay!

Shabby Holes in the bath & bathroom Towels weren't dry so provided bath mats for drying ourselves Stains all over the carpets

Very pleasant, modern and well equipped apartment with a nice view from the balcony across the river to a park yet only 20 minute walk from central Manchester. Points to note: they require a large deposit against breakages and charge per night for the underground car park IN CASH rather than the usual credit card so bring plenty of cash with you (there’s an ATM right outside). Also, you will need help to get out of the car park which, on a Sunday morning is not easy to find!

I am disgusted with the full experience I went here to relax after a stressful few months and grieving a lost loved one in a room that door handles was broken also I had to pay £150 deposit at 5he desk when I arrived which was then reduced to £110 because I was one hour late checking out. I was also told I will have to wait 50 days for my deposit back. It was terrible. The staff was not professional at all

It was a great stay. Very cleaned and comfortable. My bedroom had a view which was a plus point.

Accommodation was “tired”, public spaces dirty, parking requires cash to be paid on check in with no receipt issued. A deposit is taken on your card which is not returned for several weeks.

Great size apartment and amenities. Little run down but that’s to be expected, some TLC inside and out needed

Basic but clean and comfortable. The guy at reception was wonderful! Very helpful and attentive.

We get a room on 7 th floor with out lifting alivitor , place is under construction, we have to take the stairs to 7 th floor

The receptionist [MR ZARYAB] was rude and unprofessional. Giving personal remarks to us.The reception was said to be open 24/7 but wasn’t even open at 11 we had to wait outside for long for someone to let us in the beds were horribly uncomfortable which ruined the Overall experience.There was miscommunication from the same receptionist as he said we’ll get the cash deposit for security the next morning but nothing such happened and we had to compromise out trip because of this.There were no amenities the receptionist was giving unnecessarily remarks and made us feel uncomfortable.

Stained carpets, malodour in the room, noisy student neighbors. Kitchen was well equipped, bathroom was clean