Xếp hạng và đánh giá tổng thể The Elm Tree Inn

Received a call early on the check in date to say that the inn was closing at 5pm and that nobody would be there to check me in, and no food available. They agreed to leave the key in my room. No issues with the room which was clean and comfortable, got up early on Monday to go to work nearby and nobody downstairs so no breakfast available, apparently I needed to prebook it. I left the key in the door as I found it, all in all a bit of a strange experience

Good all round, excellent staff especially i think her name was Simone, nothing to much trouble. Food excellent. Thank you!

The staff were excellent and checked us in very quickly. The ambiance in this Inn was exceptional and customers (locals from the village) were extremely friendly. Unfortunately I hadn’t explained (when booking) that I had mobility problems although I can manage stairs and steps with care). We were booked into room 4 which is up a flight of metal stairs on the outside of the property. I managed this one step at a time. The room wasn’t very big and had a step down from the hall, and a high step up to the compact shower room. There wasn’t any room to spare and it was difficult to get round the bed with two adults in the room. The bed was very low and I had difficulty getting up. We had the lighter breakfast. One porridge which was delicious but the other breakfast advertised as a choice of cereals (and to be honest there WAS a choice) but as an elderly adult I sort of expected some healthy choice - maybe weetabix, fruit and fibre or muesli. The choice of Coco Pops, Corn flakes or Rice Crispiest wasn’t the most interesting or flavoursome. The service by the staff was impeccable and on reflection I should a) have requested a disabled room and b) asked if there were any other cereals available. Overall the price of £100 just for the room and £8.95 extra for breakfast (each) was a bit too much. We were only staying one night so it was manageable but we won’t be staying again.

Cosy rooms above a lovely pub restaurant. Rooms can be a bit small but easily manageable depending on which one you get. TV's though are very small so just used my laptop on sky go as the guest WiFi is quite good.

We stayed in room 4, which was facing the road. It was noisy due to traffic. We didn’t sleep very well due to the sound of running water all night. We think it could be the men’s urinal as we were above that. There was a strong smell of cigarette smoke as you walk through the door to the bedrooms as the access was outside. The metal steps up to the rooms had ice and were considered a slip hazard because there wasn’t any salt put down. We don’t consider it value for money at £89 without breakfast. It was clean and the food was good.

Excellent service from everyone that we encountered. The room was perfect for all of our needs.

Marks on bed coverlet - harmless but did not create good impression. Plug missing from bathroom Otherwise fine for one-night stay. Restaurant dinner very good.

The room was damp from the water ingress around the front door. The shower room was dusty and the shower was very slow. The reception was tiny, could only fit one person into it.

I found the shower difficult to control, found the water very hot despite doing everything to lessen the temperature. Broken slat on bedroom blind, also doorway into bathroom missing a door edge. A comfortable stay, would book again.

Good

Spectacular place, amazing food, clean room all what you need. All place made with love.

Friendly staff and great quiet location yet again brilliant room

Good value for money. Single bedroom blind needs option to tie up when window open. Enjoyed Italian meal outside in evening. Room quite small but provides all you need for short stay.

Great stay and excellent food. What more could you ask fore.

Well run good service weldone elm tree the breakfast was really great thank you

The burger and chips were amazing

Very nice staff and a clean efficient room

Stayed one night for work, staff really friendly and both evening meal and breakfast were very good. A little bit if road noise but if in the area would stay again.

Room 7 is very tired.

Unfortunately, I cannot explain the good reviews for the hotel. The bathroom smelled very, very badly of mould, and the room itself was a little cramped. The staff were kind and helpful, but the inn itself... not so good.