Xếp hạng và đánh giá tổng thể The Gwbert Hotel

Overall very disorganised. Booked a suite and got the smallest room in the hotel. Only at breakfast did we realise someone else had been given our suite. This came to light when we gave our room number for breakfast and was told we had already had breakfast, thats when we found out we had not been given the suite we booked. Most of the staff were friendly but disorganised, one lady was very rude and blunt. You have to ask what system is in place where the wrong people get the wrong rooms? I had to make sure nothing was booked to our room that we were billed for. It's a shame because it's in a beautiful location, and even the smallest room in the hotel was clean and beautifully decorated. We would not recommend or stay at this hotel again. Yes we were refunded the difference between a standard room and a suite but feel after such a monumental mistake that really was not enough.

Liked everything except our room-extremely small-no chair-no luggage table hence suitcase,bags on the floor. Breakfast and evening meal excellent!

The view, food and staff were exceptional.

Hotel in excellent position. Only stayed one night as we were touring some of Wales

Car parking left a lot to be desired.

A lovely stay in a hotel with an exceptional location and view. We had a basic room but it was very clean, the bed was comfortable and the shower hot and strong. Very friendly and welcoming staff. The bar area and patio has plenty of seating and the breakfast was very good.

Staff were very welcoming and friendly. Restaurant - food was lovely and service excellent. Lovely hotel. Will visit again.

Staff amazing and location so beautiful.

Room very tidy, clean and beautifully furnished. Hotel is very well positioned. Views of the estuary are wonderful. Bathroom good size. Walk in shower terrific. Food very good. Staff very helpful and accommodating. We loved our stay. Would highly recommend.

Excellent service and lovely location would definitely return

Hotel in good location with stunning view. Bed was not great. Good breakfast

A coat hook on the door or somewhere would be very useful for outdoor coats. Thank you

Excellent stay, cooked Breakfast was good, however they had listed Pastries and Fruit but none there. Also all the fruit juice had gone and there was no attempt to refill jugs etc.

Everything OK apart from the constant drainage smell in the ensuite bathroom / toilet

Visited for a 2nd time in 6 months - extended dinning area . The views are amazing . Superb stay again and amazing service. Would recommend to anyone

Loved it. Staff are really good and friendly. Breakfast on Sunday was the only time the standard fell but it was still good. Silly things like forgot to bring toast and then half of them were burnt. They had had a busy a weekend. We really enjoyed.

The room was warm large cand comfortable and the walk in shower was wonderful Food was superb as were the staff andbthe view

P

Lovely hotel, clean and comfortable family room and great customer service. The food we had in the evening was lovely. The roast beef is one of the best I've had 👌 The only issue we had was our family room (number 18) was situated directly above the reception area and very near the room where the pool table is. We had a young child with us and the pool room was very noisy late into the night which affected our sleep. Staff should take this into consideration if a family with young children are staying in that room.

Great