A superb stay at this wonderful hotel with excellent accommodation in a garden room, delicious food and very friendly staff. We will definitely return.

Old world tradition at its best. Great location.

We treated ourselves to a weekend at The Swan after several day trips to Southwold from the Midlands over the years. Following a very welcoming check-in at reception we stayed in a nicely appointed Garden Room set around a small garden, each with outside space and a bistro table and chairs - a welcome addition in the late June heatwave. The décor and fixtures were traditional but with a modern twist. Perhaps slight signs of wear and tear (stained fabric headboard and water-blown wooden sills in the bathroom) which I'm sure will be addressed. Breakfast was cooked to order with a typical menu and very nice but we found the diner menu offered a limited range. The car park seemed large enough to cope with demand but be warned the seagulls rule the roost and a clean car will not remain clean for long! Overall a fabulous break, attentive staff in a lovely location.

Lovely fresh breakfast couldn’t fault it.

Great location very friendly staff and helpful. Lots of tours to do and food was good value and excellent. Room was clean and spacious especially the bathroom. Highly recommend hotel and food will definitely return.

Check-in was very good by Harriet, Chelsea took us to our room and explained all amenities. I am in a wheelchair and found ramps to all areas and the lift very good. We stayed for 2 nights and I received some sweets as it was my birthday. The hotel has its own secure car park with rising bollards at the entrance. Check-out was wonderful, by Aidan and Chelsea. We will stay again.

Beautiful old building, always fancied staying here and it didn’t disappoint. The staff (every single one of them) were so friendly, engaging and helpful.

We had a great time just the break my wife and I needed after a difficult start to the year illness.

A very nice, traditional hotel in a delightful setting. Clean, quiet room with a very comfortable bed. Excellent cooked breakfast. The restaurant via definitely upmarket, and priced accordingly for dinner, but it's quite true that not only if you wish to dine there, but if you wish to dine in a nearby establishment, you need to book in advance.

We had a Garden Room which was cute and quiet. The sun set right on our doorstep so it was lovely to enjoy some drinks outside. The staff here are all wonderful. The food is great. Definitely worth booking unless you are eating early as there are only a few similar quality places in town. We also loved the hearty breakfast. It was nice to see local options like kipper.

Amazing room

A lovely quirky hotel in the centre of Southwold. The staff were brilliant in every area: reception, breakfast, bar, dinner. While the room was quite small, there were nice touches. Free parking is a bonus. It’s an old building so don’t expect air conditioning and there’s lots of creaky staircases. The seagulls are noisy in the morning but you’d expect that being next to the sea. We had breakfast and dinner both nights and the food quality was excellent. Would thoroughly recommend this hotel for a weekend stay.

The hotel staff: front of house, cleaners, gardeners all provide an incredible, friendly experience. The hotel is clean, breakfast excellent (coffee less so) and it all looks fabulous too. The staff are professional, good humoured and really are the icing on a pretty terrific cake...coffee could be better....but the two magpies is literally 3 minutes walk

lovely tasty eggs

Love this hotel, friendly and helpful staff, beautiful interior design, bed so comfortable with beautiful linens, extra thoughtful touches. Excellent cleanliness and quality. Restaurant is a lovely space, nice breakfast but evening menu not to my taste, my meal was quite bland

Wonderful hotel with attentive staff, great food and lovely Addams beer. Will be visiting again soon.

Beautiful room and amenities. We stayed in one of the garden rooms which was gorgeous, and would be even nicer when warmer as each has a little table and chairs in front - the room had everything you could want v spacious and gorgeous Temple Spa bathroom products, and a lovely touch was the complimentary bottle of Copper House gin ;) lovely meal in the restaurant and delicious breakfast. We were there combining a whiskey tour and tasting just next door which would highly recommend. We know and love Southwold but rarely need to stay as have family nearby so this was a lovely treat to experience The Swan.

The staff was very helpful and very kind

Such a cute place! Excellent service, fabulous restaurant. I had one of the garden rooms, nice and quiet and large!

The room was very clean. The staff were courteous