Room was tired and need refresh, cracked decor. Beds were clean. Light pollution from garden into room, lack of decent curtains. No breakfast during weekdays, did not bother with weekend. Noisy environment from pub and landlord’s flat next to room. Would not recommend.

I have been trying very hard to ger hotels .com complaints dept. Firstly I never got to the hotel because it was listed under Grassington Hotels north Yorkshire, When I arrived at the Grassington Forresters arms they had no record of my booking. I checked my booking reference and it turned our to be Forresters arms in Cheshire. Why was the Forresters arms cheshire listed in Grassington b&bs. Very misleading. Secondly I rang the hotel no listed for Farmers arms Cheshire to cancel the booking. I rang several times and was cut off each time. So it appears that I have lost my money. I think I do deserve some form of compensation as your listings were faulty and how on earth can you cancel a reservation when the hotel concerned do not answer their phone. I have never booked with an online hotel company before and I never will again. My reservation no was 984 -946-042. I have filled in this box but I reckon that it is unlikely that you will be polite enough to respond.

Yes

When we got there it turned out it was wrong hotel in grassington it was for the same hotel but in Cheshire. Same photo on advert just different area , staff there said it happens a lot. Very disappointed that this happens on a daily basis. This also happend to two of our friends who stayed here on same day and they ended up paying extra 100.00 for another room . We ended up going home wasn't paying any more than we already did for one night. Highly disappointing that this happens regularly and nothing gets done about it.

Room was warm & comfortable.

Charming hotel and pub in the middle of an attractive English village.

Really friendly staff and if you don´t like pup food, close is an good indian restaurant.

Nice staff, excellent Sunday lunch that I couldn't eat because the plate was stacked. Warm and comfy bed, couldn't fill kettle in the small sink. Shower was feeble. I didn't pay for the ritz, it was great for what I wanted.

Convenient near family

Great option for travellers overnight. Very friendly staff.

Very noisy until 1am, room over the bar and beer garden. Sounded like a dish washer came on at 5am. Smell of cooking from the kitchen. Bathroom so small when you bent to wash your face you had to have the door open.

In the first room it wasn't possible to close the window. We was given another room without main light. Breakfast was very good.

Small dated room, noisy loo, average food at best, very limited food availability times, e.g, not after 7pm.

The rooms are very squashed, and it's right above a noisy pub. Not great for a good night's sleep.

Staff were polite and welcoming, The room was very small with toilet in one corner and shower in another the shaving light did not work and could not be repaired as it was out of date. No breakfast or evening food available despite it being adverisised on their website. The whole ptemises could do with a renivation.

Second time staying here first time we enjoyed very much same time of year for shopping in chester..Nice welcome. but the room was cold bad draft through the windows. We were freezing ..toilet was very noisy that was situated by the bed. Tv didn't work ..did ask for someone to come and take a look .but said nothing could be done as window are old said tv was due to cold weather ..we came home a day earlier than planned. But did get a free drink in bar for inconvenience..wont be staying again

Upon arrival i was shown to my room by the barman, i asked him when they stopped serving food and he said he wasnt sure. I told him i would ne down about 7pm. I got down to the bar at 7.15pm, ordered a pint, looked at the menu and asked to order food, only to be told the Chef had gone home. The Barman knew i was coming down but apparently said nothing to the Chef, ended up going to the indians next door which wouldn't have been my first port of call. I wont be returning.

We liked our room which was spacious and comfortable. Staff were very helpful. There was a little noise on Friday evening, but then you would expect that at a pub.

Lovely little place to stay, had everything we needed. Could hear music from downstairs but wasnt to bad and not late. Lovely friendly staff. Would definitely stay again

Very comfortable stay. Weather wasn't good enough to use the balcony. Staff were really friendly and helpful. Ideal when visiting Oulton Park