Tasty full English breakfast

The hotel in situated in a lovely location and we found it to be very quite we suited us nicely. We had breakfast and evening meal and we could not fault it. We normally stay in the travel lodge when we go up to Bishop Auckland but we will use the Park Head in future.

Easy check in, friendly staff and nice modern room. Would definitely recommend.

The room was clean enough but the shower room had streaks down the paint and signs of mildew. There was some discarded cigarettes by our bedroom door that a previous occupant must have left but housekeeping never removed them before or during our stay. Food in the restaurant was decent but the service was slow and we had to ask several times over for jugs of water to be brought to our table, too. Considering the hotel was completely refurbished just a couple of years ago, it was a disappointment. We won't be revisiting, sadly.

The Park Head is great and I stay here often. The shower was a little smelly on this visit. I wish the rooms had a fridge and either bottled water or maybe a glass so you drink water from the tap.

All exceptional,they should have another star. M

Good choice of destination,will stay again

An excellent hotel! We stayed for 2 nights and could not fault anything, The rooms are spacious equipped with all you need for a comfortable stay. The cleanliness of all areas was very good. All the staff were pleasant, helpful and welcoming. Highly recommended

Lovely one night stay. Enjoyed my delicious dinner as well!

Room was very clean and very bright, staff were very pleasant and helpful. Our first time staying here but it will not be the last. Definitely 5 star from us.

Clean room with good shower

Excellent room,very clean. Staff very helpful. Slight problem with some noisy guests late at night but hotel staff dealt with it as soon as it was brought to their attention.

Room was good. Mattrass was a bit hard for my liking, but clean. Shower was great. Bathroom spotless. Food great. Staff great. The only downfall was some wally who was talking to his female friend until after 3am. Both were loud and the doors opened and banged for hours. When in the room, i could hear them through the walls

Usual high standards of customer service. Lovely rooms and facilities, looking forward to our next visit.

Clean, warm and comfortable

Very warm welcome, I was travelling with my dog, nothing was too much trouble. Rooms exceptionally clean, towels super soft. Lovely size room. Very comfortable . Went into Bar for coffee, very friendly also 7 of us had Sunday lunch, everything was very nice. Will definitely stay again.

Rooms where clean hospitality was great and very helpful

We were greeted to find that we had been upgraded to a two-bed suite at no extra cost. This was due to the fact that we had our granddaughter with us and there was availability. It was immaculate, the food was great, the bar area was comfortable. The staff couldn't do enough for us. Well recommended !

Fantastic staff. Super helpful and efficient. Highly recommended.

The hotel was faultless, felt so relaxing place. Hotel was such an amazing place, high standards. Restaurant and bar was great, Staff so helpfull, service was second to none. Lovedmy stay there