No major complaints, but expected more for the money

Very cool place to stay. There was a bar with pool table and some board games. We had a lovely dinner at the restaurant. The staff was very kind and gelpful

It was a fun day and a beautiful castle. The people were very friendly. The rooms were very simple but clean.

Large room in a castle. There has been wear and tear on the castle but after hundreds of years I expected this Nice experience

We had a great time at the castle. It was a convenient location to explore Stirling and the surrounding areas.

Food wasn’t very good I order burger and chips burger was over cooked and on the dry side, the chips were cremated. Breakfast was good, staff were great and a lovely quaint place to stay. Will stay again just not sure sure about using the restaurant.

Nice looking hotel ,the room that i had was very spacious ,clean . Was quiet . Would recomend it . Also the price was fair for last minute booking .

Lovely folk, good price, huge room

A wonderful place to stay if visiting Sterling. The location is walkable distance to a bus stop. I enjoyed my stay.

The Broomhall Castle Hotel has been quite a grand place to stay at some time in the past but now requires maintenance and updating to bring it back to its former glory. The room was reasonable and we were repeatedly told of new owners and work in progress to update/repair things but then in the restaurant we sat on the odd chair with loose legs, or carefully used the en-suite toilet that moved beneath you, and had to hold up the shower head so that is wet something more than the wall behind it. The staff in general did what they could to be helpful but seemed to be a bit thin on the ground and had too many responsibilities that could not all be attended to simultaneously. One member of staff generously warned us of a wedding celebration on our last evening but wrongly assured us the noise does not really affect the rooms. They were very much mistaken and after a period of enduring the noise levels, enquires were made as to the possibility of moving rooms. Very fortunately we were shown another room by someone who was introduced as a manager who apologised for the previous assurances as it was well known there were at least two rooms always badly affected by the noise. The only room we could move to had a heating problem that was waiting on a plumber to fix it but the heat was more bearable than the noise so we moved and did what could be done to cool the room. Be good to think the repairs can be done quickly and competently because this place could be so much more.

Property was nice. Staff were very nice and seemed to be working hard to manage things. Some little things, like a quite dirty wardrobe, could be better. The rooms were nice but have the potential to be spectacular with a little creative and artistic effort.

Broomhall Castle was a unique experience. We left our window open due to a need for ventilation, but we returned to find dirt on our bedspread. The next day, we returned from our outing to find that a packaged cake we had left on the dresser was missing. There is lore of ghosts in the castle or maybe a bird or squirrel came in through the window, but each of these events left us puzzled. The facility and amenities were comfortable and clean. We enjoyed the restaurant and the bar. The staff was very friendly and accommodating, although there was not a regular attendant at the front desk to address questions. There were a number of stairs to climb, which was difficult with luggage.

The twin room, room 6 , was very basic with old carpet, no decorations, poor quality furniture, an adequate bathroom, noisy floorboards but mattresses were comfortable. Bedding was clean. Staff were friendly and helpful. We were considering a second night stay but left after 1 night. We would not recommend room 6 to anyone. Perhaps the other rooms are an improvement.

Very nice hotel with very friendly staff. We enjoyed very much our stay and can recommend this place.

The property itself is stunning,its oldy meets new loved it so beautiful,staff are amazing,especially the young girl who took our dinner order,she was so polite and lovely,I didn't get her name. Morning breakfast full breaky not a fan,should have stuck to the scrambled egg which hubby had and really enjoyed,the young lad Josh was so nice very friendly and funny.😁would definitely recommend this beautiful castle(hotel)to anyone whose thinking of booking.

The building is stunning and the staff were really helpful and friendly. Couple of small points , were that the shower didnt drain very well to the point of almost overflowing and we couldnt open the bathroom window. The room next door , the door banged loudly everytime they used it and they left their dog in the room to bark and howl when they went for breakfast. Maybe thats our fault for not complaining , but i wont be going to a dog friendly hotel again if thats what is going to happen. Beautiful old building in a lovely location, ideal for exploring the area with excellent staff who were very welcoming.

Very large, clean and comfortable room. Staff were outgoing and attentive to any of our needs. I was hoping for a more authentic castle experience, but furnishings were basic and a bit worn out. The restaurant service was slow due to under-staffing, but the staff were all friendly and engaging and the food was good. Overall, a comfortable stay, but don't expect much of an experience.

Love the property and the staff was welcoming and professional. Just know that if you stay on the higher floors there is no lift/elevator. Overall great stay!

Nice property. Excellent experience staying in a small castle. Breakfast was very nice for a very good price. Easy parking.

Chambre spacieuse et confortable, dîner et petit déjeuner délicieux, personnel très sympathique, un lieu magnifique...