9,0
Xuất sắc
Từ 19 đánh giá
Vệ sinh

9,4

Tiện nghi phòng

9,2

Dịch vụ và Tiện ích

9,2

Đánh giá của du khách Mainstay Suites

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Teddi
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
8,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

Dogs were in room across from us and barked a lot. Don’t know why we were put in that room. Was not that busy. Could have been placed a little further away from the dogs.
Anthony
4,0
/10
Đánh giá cách đây 26 tuần

Expedia Group verified review

Long time to check in. Map of property very poor. Gave us 1st floor room. We are both over 80. No way we could get our suitcases to 2nd floor. Had to return to check in and change room.
Leonora
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 31 tuần

Expedia Group verified review

Spacious, clean, safe and like a home away from home!
Linda Christina
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 32 tuần

Expedia Group verified review

Overall clean, safe and staff was great.
Renee
10,0
/10
Đánh giá cách đây 33 tuần

Hotels.com verified review

It was beautiful. The room looked just like the pictures and you are near all the restaurants and stores. Will definitely stay there again.
cesar
10,0
/10
Đánh giá cách đây 33 tuần

Expedia Group verified review

It was very clean and the staff was very helpful
Jennifer
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 34 tuần

Expedia Group verified review

Staff was unfriendly during check in and not available for check out at 7 am. How is a front desk not managed during morning hours when guests are trying to leave. The level of professionalism is nonexistent here.
Michele
icon-Công tác Kỳ nghỉ gia đình
Công tác Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 34 tuần

Expedia Group verified review

TERRIBLE customer service! Upon arrival, we were given a single king bed even though I reserved a 2 queen bed room. The staff was absolutely no help. When I returned to the desk to request the correct room, I was told that there were no other rooms available (the parking lot was mostly empty) and I could leave it I wanted to. No other remedy was offered or supplied. Because it was late and we were very tired, we decided to stay and make the best of the situation. I asked to talk to the manager at least 3 times. Each time I asked a different person at the desk, I was given a very vague response about when the manager would be available. It was very clear that there was no manager onsite and one would not be present for several days. I was told a manager would call, yet, I never received any calls. Upon check out, I asked again to speak with a manager and requested a partial refund for the inconvenience. Again, I was completely blown off. No solution, compensation or remedy was offered or provided. Additionally, the television did not work throughout our entire stay. It continuously became pixelated and then a black screen with a "no signal" message. The hotel was cleanish -- only because it is brand new. They have only been open a short period of time, but already the accumulation of dust and debris was noticeable around the edges of the rooms, especially in the bathroom. I can only imagine the lack of cleanliness that will occur over time. Don't stay here.
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Cody
8,0
/10
Đánh giá cách đây 35 tuần

Expedia Group verified review

Good for the price. Walls seem a little thin. Friendly staff, clean.
Johnny
10,0
/10
Đánh giá cách đây 35 tuần

Expedia Group verified review

No response
Linda
icon-Giải trí
Giải trí
10,0
/10
Đánh giá cách đây 35 tuần

Expedia Group verified review

Everything was excellent I had a king size bed. I never stayed in a place that you would feel like home. I forgot this is the second time. My friend introduced me to this type of suite. She said you would feel like home this is so true. I have no complaints about my stay. I would recommend this suite to everybody.
joseph
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 36 tuần

Expedia Group verified review

Although the property was new, to many things were not up to par. We had no tv reception in our first room, and the front desk finally room changed us to a room that had tv reception that froze nearly every 2-3 minutes. Toiler paper holder in both rooms was nearly falling off the vanity side board. Bathroom had no hand/bath soap and the shampoo dispenser in the shower was totally empty. The previous guest had wiped what looked like snot on the wall above the towel rack and housekeeping failed to see this. I highly doubt they have a supervisor inspecting rooms before they are released to the front desk. My guess is she/he is cleaning rooms along side the housekeepers just to turn the volume of rooms each day! The hotel had 1 front desk associate on duty at 8:30 p.m. on a sold out night, and she was doing her best to accommodate us, but really? I don't think there was anyone else at the hotel until 9:30 p.m. You've got to do better owner/manager!
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Larry
10,0
/10
Đánh giá cách đây 36 tuần

Hotels.com verified review

Love the hotel and staff
Verified traveler
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
10,0
/10
Đánh giá cách đây 37 tuần

Hotels.com verified review

Wonderful!!!
Verified traveler
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 38 tuần

Hotels.com verified review

During the stay, one can easily tell that they’re still working on the hotel. Check in was easy. We had to go back down for the WiFi password, it wasn’t given out at check in. Not sure of the insulation between floors, but the people staying above us were really loud. They could have been heavy footed, but they were also up pacing all night which made it difficult to sleep. Hotel was clean, but it’s probably because everything is still new. No travel size anything in the bathrooms, and there was a used bar of soap still on top of the shampoo and conditioner dispenser in the shower. Overall, stay was okay, but we’ll look to stay somewhere else in the future.
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david
6,0
/10
Đánh giá cách đây 38 tuần

Hotels.com verified review

Great new hotel. Lot of construction and the TV doesnt work yet
Eric
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
10,0
/10
Đánh giá cách đây 38 tuần

Hotels.com verified review

Stayed again because of how clean, comfortable and how kind the staff is.
Verified traveler
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
10,0
/10
Đánh giá cách đây 39 tuần

Hotels.com verified review

Comfortable and spacious
Verified traveler
icon-Công tác
Công tác
10,0
/10
Đánh giá cách đây 40 tuần

Hotels.com verified review

I recently had the pleasure of staying at this amazing new hotel during my business trip, and I must say, it exceeded my expectations! The customer service was superb; the staff went above and beyond to ensure my stay was comfortable and enjoyable. The hotel itself was immaculate, with a clean and modern design that made me feel right at home. However, I did encounter a minor issue with the television, as it was glitching to the point where I couldn’t watch any of the channels. I ended up casting from my cell phone, which was a bit inconvenient. Despite this hiccup, my overall experience was fantastic, and I would definitely recommend this hotel to anyone looking for a comfortable stay. I look forward to returning on my next visit!
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Nicole
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 40 tuần

Expedia Group verified review

I would like to say thank you Ms. Honey the property manager and Micheal one of the staff members despite some issues I had during this stay I would like to highlight these two because they went above and beyond to fix the issue. Other then that only thing I did not like the TVs were very static and hard to watch but other then that would visit again when I’m in town.
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Số lượng đánh giá trên mỗi trang
20
40