Friendly and efficient

Excellent experience! I would stay here again in a heartbeat. Staff were lovely and accommodating and so nice to me and my husband who were absolutely exhausted from a looooonnnggg day visiting family. Room was gorgeous and well appointed. Location was just a block or so off the walking path along the Thames which takes you right into Kingston’s riverfront restaurant district. I stayed at the Lensbury (very fancy hotel/private club in Teddington) the night before and it was double to triple the price of the Queen’s Head but the charm and atmosphere here was so much more appealing. Pub was great and they made me a killer iced latte for breakfast. I think the Queen’s Head is an absolute gem and an amazing asset to both the local community and visitors alike!

Nydelig pub, fine rom og deilig frokost.

생각보다 공간이 크고 욕실도 크고 물도 잘 나옴 하지만 실내슬리퍼, 욕실용품, 등 소품들이 안갖추어 있고 샤워부스가 없어 불편함 시내와 좀 떨어져 있음 같이 있는 펍레스토랑은 훌륭함

Almost everything was great. The one thing I’m finding is when I’d just like to chill and watch a bit of TV or sport on TV, it would be more comfortable for me to sit on a comfy chair instead of the bed all the time. Everything else was excellent

Great stay as usual.

The room was very clean and nicely furnished, however, the main issue was that there is no air conditioning in this room only a fan. The room description specifically noted air conditioning which contributed to our decision to book this hotel if staying in summer months, please bear in mind there is no air-conditioning.

Need better aircon in heatwaves, everything else was exceptional

Parking a bit of a lottery, although we did park ok in the street without getting a ticket.

Very welcoming host at check-in. Room was ready early, very clean and fresh. Really comfotable bed and a shower i could have stayed under all day. Will definitely stay again if in the area

We loved our room, our drinks, our meals, the quiet location, and the fantastic staff! So happy we chose The Queen’s Head and would love to stay again!

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Loved the room, comfortable bed! Loved the tea and coffee and the makeup table next to the window was a lovely touch.

Work week starting with good breakfast and finished with evening meal and drinks, all staff cheery and helpful Will stay again

Fantastisk personal och kökets mat var magisk! Väldigt familjär och trevlig stämning! Stort rum men ganska lyhört. Mindre sköna sängar men allt annat vägde upp med råge!

The Queen’s Head is wonderful all around! Very classy without being stuffy…beautifully decorated, very spacious room with comfortable bed. Nice amenities such as crystal drinking glasses, a kettle and an Italian coffee maker, and a fridge with glass bottles full of water and milk, all complimentary with the room. The pub is just beautiful as well, and the food was delicious. The staff are a lovely bunch. Loved my stay here!

Great place, friendly and great size rooms

Good professional team.

Lovely stay, great rooms and nice staff. Tricky to find our way back to the entrance to the hotel after hours, due to the works, but we figured it out. Would love to stay again.

The bed was exceptionally comfortable and the welcome was friendly. But, we were nevertheless underwhelmed by our experience at The Queen’s Head. Dinner was okay although my partner did not enjoy his at all. The room wasn’t as clean as it could have been and there were cobwebs hanging from the ceiling which didn’t inspire confidence in the cleanliness in general. There was toilet roll stuffed into an evidently redundant bathroom door lock for some reason. (Maybe I am being petty, but changing the bathroom door fitting would have probably cost £20 if it’s really not fit for purpose…) In addition, we were woken 3 times by the couple with a toddler from the room next door who felt the need to talk her through the journeys up and down the stairs at the tops of their voices, presumably as they went for breakfast and then finally left. (Kid was relatively quiet in comparison.) Then, the housekeeping staff were loitering outside our room for ages, also talking loudly. Eventually, one of them knocked on our door to ask if we would be leaving today. Then she asked me what time we planned to leave. This was half an hour BEFORE check out time. Her tone was impatient, rude and she genuinely made us feel unwelcome and uncomfortable. The lady who was there when we checked out was lovely, but the lady who was beside her, who had checked us in the night before and who had been perfectly cheerful then, was totally indifferent and didn’t even bother to say goodbye when we did.