Todo bien

Buena relación calidad precio ubicación

Ideal para quedarse y salir a caminar por la Gran Vía. Volvería con gusto. Personal atento y amable.

Shops nearby

Súper. Ubicacion, personal muy atento con un horario preestablecido, especial para llegar a descansar después de un día de mucho caminar

What a wonderful experience we had. Hotel was imcaulated. Excellent location!! Conchi, the front desk person was welcoming, kind and went above and beyond to make us feel welcome. The hotel can take your luggage if you arrive earlier than your check-in, so that was plus. The coffee by the reception area was delicious. The way to enter the hotel and the room was through your phone, it was amazing how we could open and lock the doors using our cellphones. I highly recommend this hotel! I will definitely will stay here again once I come back to my Madre Patria. Thank you all for such a wonderful stay

Location of the property is excellent, my room was squeaky clean and overall the condition of the room was absolutely amazing. My issue has been people, as in the rooms are not soundproved and the hallway was very noisy until quite late and very early in the morning. As the property is not manned after hours guests were playing loud music in the waiting/common area, coming and going until 2am shouting from one room to another and you can hear showers, toilets etc through walls as the rooms are quite petit and back to back. So I would say, price is excellent for what you get, super clean, well located but it’s not the place to relax o rest after a long day in the city.

100% confiable! recomendable! es la segunda vez que me quedo en madrid! y sin duda cuando vuelva volvere a elegir este hotel! la ubicacion es excelente, es muy facil el check in en linea,muy autonomo! las indicaciones son muy claras para accesar,ademas que nos avisaron que podiamos entrar antes de la hora indica del check ! la habitacion es muy bonita , limpia y con excelente tamaño ! el acceso es facil! el personal de recepcion muy amable!

Ubicación totalmente céntrica, si es tu primera vez en Madrid te recomiendo esta ubicación porque todo está cerca caminando y en plena gran vía a buena altura

Clean rooms,easy key digital for entry,great ac,nice staff and you really are in Madrid heart! Everything is walking distance! Or taxis on Gran via just in front of Collectia!

Queda en lo más central de Madrid , caminando llegas a todos lados

Its a nice location.. helpful stuff.. clean.. thanks for a water thats is ready when i got to my room.. I guess the property owner must to have more than one clothes iron atleast 3.. but a very nice place to stay..

Limpo, excelente localização, cama confortável

Excelente localização. Limpo, espaço bom, cama confortável. Ficaria novamente neste mesmo hotel se voltasse para Madri

Ideal location, an oasis in a busy city. Spacious room, modern design, comfy bed and pillows. Clean room. Helpful and welcoming staff. Would rebook.

The apartment was very nice, safe and clean. Location was also great, my only issue was the bathroom door should have been a pocket door as it’s so compact that you had to go in, close the door so you could get to the toilet. Very small!

Habitación limpia, personal atento y en muy buena ubicación

Great location, clean rooms & amazing balcony with great view of the city.

Ótima localização, perfeito para primeira vez em Madrid

I am very disappointed with my experience at Colectia Stay Gran Vía in Madrid, located at Gran Vía, 15, 28013, Madrid. The property is advertised as a hotel, but in reality, it operates more like a hostal. This was misleading and not what I expected when making my reservation. They required full payment upfront when the reservation was done online, and there is no proper hotel lobby or standard hotel amenities. Upon arrival, we realized the accommodation is located on a shared floor with multiple other businesses, many of which clearly identify themselves as hostales, yet this property does not, despite offering a very similar setup. Had this been accurately represented, I would not have chosen to stay there. This will be my first and last time booking accommodations that are not clearly established hotels. To make matters worse, I found crawling insects on my bed, which was both alarming and unacceptable. I have pictures and videos of it. I felt extremely uncomfortable and disappointed, especially considering this was the most expensive place we stayed during our trip. Overall, this experience did not meet basic expectations for cleanliness, transparency, or value.