The location was perfect. The room was clean. The bathroom was nice. The bed was comfortable. The coffee in the morning and snacks were a great addition. I would definitely recommend this place and stay here again.

Personale davvero molto gentile e disponibile. Ottima la pulizia giornaliera. Posizione in pieno centro ottima per spostarsi a piedi o con la Metro.

Excelente servicio, instalaciones y sobre todo la ubicación estratégica ayuda al viajero a poder disfrutar mejor

The location was great, the room was spotless, the staff was amazing! Lots of thanks to the staff of Hostal Royal Cruz for making our stay in Madrid great. I'll definitely come again in Madrid and I'll definitely stay again at Hostal Royal Cruz!

We had such a great stay at the Royal Cruz! I do warn, it is on a busy street, so expect noise. But it is incredibly walkable and the staff were amazing!

Gros problème d’insonorisation. Nous entendions absolument tout ce qu’il se passait dans le couloir, notamment toutes les arrivées. Nous étions réveillés tous les jours vers 8h30. Nous entendions également les bruits des voisins : utilisation de la douche, rangement avec le bruit des cintres dans l’armoire, etc. Inondation de la salle de bain dès que nous l’utilisions. Assez pénible de devoir marcher dans l’eau pour aller aux toilettes. Autre point négatif : le bruit lorsque la lumière de la salle de bain est allumée est très fort et donc particulièrement désagréable. Règle stricte : aucun bruit après 20h. Sinon c’est la fin pour vous ! Point positif toutefois : Le personnel essaye de répondre au maximum aux demandes (fer à repasser, serviettes supplémentaires, etc.), fait des efforts pour parler français et reconnaît ses erreurs.

Very good location. Near Sol station and plaza. Lots of restaurants, shopping and sightseeing all within 15 ‘mins walk. lovely private room with a balcony. Kitchen area with coffee machine and microwave to make own food. Very clean. Terrific friendly staff. Really glad I chose this hotel. Will definitely stay again.

La habitación limpia y con todo lo necesario además de confortable. El personal muy amable, a destacar que pudimos dejas las maletas en el hostal tanto antes del check in como después del check out y es muy de agradecer. También un detalle muy bueno es que podías tomar café y agua en un pequeño comedor totalmente gratis. Destacar también la ubicación, en el centro y muy cerca de todo, Puerta del Sol, Plaza Mayor, calles comerciales y Gran Vía … Sin duda volveremos a este hostal cuando vuelva a Madrid

Situation en plein centre idéale, propreté irréprochable, accueil très chaleureux, rien à redire.

Buena ubicación muy limpio

Great place to stay at a great location. At the very center of Madrid and very quiet (I had an internal room). Close to everything.| The room was great, looks new, clean and well maintained. Staff is great and friendly. There is a central dining area with courtesy water and snacks. The small thing that I would improve is that they give tiny bags of soap and shampoo, which is a bit of a hassle to deal with (on my last night they forgot to put new ones), instead of having a refillable bottle as in most places today.

Very nice hostel in a central location. AC wasn’t operating for the last 2 nights.

Rooms are totally renovated, clean. Staff courteous and willing to help with questions or directions. Help call for taxi. Hostel was in center of madrid. Easy walk to main places and museums. Would recommend 👌

Room and everywhere else was spotless.

Perfekt läge för att utforska Madrid. Trevlig personal, rent och fint. Rummet låg mot gården, så väldigt tyst.

The rooms are very clean, facilities. Staff are nice

Very conveniently located in central Madrid - all local sites walkable. Area around hotel is a little seedy, but not bad - there are a lot worse areas in Madrid. There is a great variety of restaurants and bars in the area.

Squeaky clean,ship shape hostel room with private bathroom proved perfect for our quick stay in Madrid. Has everything you need in small space. Very helpful and friendly staff went to great lengths to make us comfortable. Neighborhood has sights and sounds and tons of cafes but simple quiet and clean haven upstairs.

Perfeito, o quarto nos atendeu perfeitamente e os funcionários são mto atenciosos (principalmente a mocinha da limpeza que foi mto querida <3 guardando nossas bagagens)

Super rent, fantastisk beliggenhed, god service. Der er tale om små værelser, men alt er i orden og i forhold til prisen er alt som det skal være.