Excelente

The spa is great for the amenities and also having a restaurant and Bar. Customer service is very nice and polite at the front desk. Also the waiters in the restaurant, especially Eric he took great care of us.!

Pool was really nice!

Me encanta el spa, mi esposa y yo lo visitamos siempre

Peaceful quiet and clean and the staff so nice 10/10

I had a wonderful stay at Le Suisse Spa in Guatemala! While there were limited English-speaking staff members, everything else about the experience was exceptional. I came here for complete relaxation, and it exceeded my expectations. The staff were warm, attentive, and welcoming throughout my stay. The food was delicious, and the peaceful atmosphere made it easy to unwind and recharge. I absolutely loved this place and would happily come back for a second visit. I highly recommend Le Suisse Spa to anyone looking for a relaxing and rejuvenating getaway!

The steam room stopped working. The sink didn’t work and leaked everywhere. It took forever to fill up the hot tub. Pad lighting as it was one window in a big room that got very little light and not close to town so you couldn’t walk there you had to take a vehicle.

I 100% recommend Le Suisse Spa. The facilities are first-class, the room was super clean, and the service was excellent. The staff made us feel very comfortable. We will definitely be coming back soon.

This was the most amazing hotel I’ve ever seen! Very clean, great staff, very good spa area and hot tub. The restaurant was delicious! Beds were the most comfortable I’ve ever been in.

Un lugar para relajarse

Amazing staff and location convenient

The hotel is ok. I would have preferred to be in town. There is a nice view. The people are nice. Just not quite the quality I was expecting. The food is not good. Had a really terrible dinner. There are also stairs everywhere which make lugging suitcases around a pain. There really were no closets or space to unpack. There was a fireplace in the room which we asked to have lit for us one night and it filled our room with smoke. I would not come back here.

Room was clean but service was very poor, no room cleaning despite of requesting multiple times

Temperatures of pools and spa was wonderful! Staff was very friendly. I enjoyed the food at the restaurant. The tortilla soup was especially delicious. Also had a Michelada that was one of the best I’ve ever had!

Excelentes instalaciones y servicio al cliente Totalmente recomendado y volveré todas las veces que pueda!

Amazing hotel and staff

Habitación muy limpia, la cama muy cómoda, nos ofrecieron el circuito de aguas termales sin costo. Estadía tranquila y muy reconfortante.

Pésimo lugar, cuartos sin ventilación, comida muy mala y sin sabor, muy pocas sillas en el área de piscina. 🚨Cuidar muy bien sus pertenencias, los encargados de la piscina nos ofrecieron cuidar las batas de baño junto a mi salida de baño, camisa y reloj; devolvieron la bata y la camisa, pero el reloj y las pulseras no apareció y dijeron que no hacen responsables por objetos perdidos. Personal nos informó que hace un par de semanas se había extraviado un celular también. Además del poco interés del personal por resolver.

Mejorar el menu

Beautiful hotel for a very relaxing stay. We absolutely loved the thermal circuit and massages. Highly recommend!