La atención por parte del personal al llegar al hotel fue muy deficiente, en múltiples ocasiones traté de contactarlos sin respuesta alguna. No hicieron servicio al cuarto, ni hicieron cambio insumos. La atención al cliente debe mejorar muchísimo.

Toute ok

Amazing space friendly staff

I stay just for a few hours to find another place

Hôtel éloigné du centre historique de la ville 35 à 40 mn à pied. La ville Cusco offre un énorme panel de visite beaucoup de musée, d'église, de sites historique à l'extérieur proche. Des centres typiques locales comme les marchés et les restaurants péruviens pour 10 soles un repas complet avec boisson.

Petit déjeuner très moyen, de jus fruit naturel, un peu de beurre, très peu confiture, du pain industriel et tranche mortadelle et du fromage

Tucked away in an alley between airport and city center, it is a nice little building with a rather minor breakfast offering. Downstairs is a bit fresh and to enter you pass through a gate and a small garden. It is okay for a short stay in Cusco, especially as it is good value for money.

I had a terrible experience with this hotel before I even arrived. The address listed online was completely incorrect and led me to a dangerous, poorly lit alley in an unfamiliar part of the city. I was traveling alone and felt extremely unsafe. To make matters worse, I tried calling the hotel multiple times for assistance, but no one ever answered the phone. Not even a voicemail or automated message—just endless ringing. It was incredibly stressful and unprofessional. A hotel should at the very least provide accurate location information and be reachable in case of emergencies. This experience ruined the start of my trip, and I would not recommend this place to anyone. I ended up booking somewhere else entirely just to feel safe. Avoid at all costs unless you want to risk getting stranded and ignored.

Todo muy bien

An elegant hotel in downtown Cusco at a remarkably low price. It's near airport and bus station. The drawback is the rooms are small and no access tohot water during my stay. Overall a great value for the price!

Al llegar al hotel no contaban con la habitación, en estos momentos la persona se encuentra buscando alguna opción de hospedaje, a esta hora de la noche, no informaron nada que no había habitación disponible.

- At the time I made the reservation their site offered "Free Suttle Service." A day prior to my arrival they said it was a system error and that they offered transportation for a fee. - Their showers have no shower curtains and therefore wetting the entire floor area - Hot water is limited. Staff would turn off the water boiler and customer would have to request to turn it back on

Relativamente bueno la gente que atiende muy bueno

People was very nice but the area where located is not pleasant. Difficult to find at first.

Good