All good

I found it so difficult to check in at the hotel reception. The receptionist kept saying she could not find my reservation yet she could not spell it and she did not ask. Then i had staff open my room without knowing and was really scary they do not show you what is in the room to guide you or how to use something.

This hotel is the best option in Gulu, with facilities, food and bar, and very professional staff.

Helt greit hotell til den prisen. Hyggelig personale, men utrolig treg service. Beregn minst en time fra du kommer til du får maten i restauranten - det er uavhengig av antall gjester. Dårlig kvalitet på maten, det du får servert stemmer ofte ikke med beskrivelsen av rettene i menyen. Fint bassengområde, men det er ofte fullt i bassenget, som brukes mye av lokale. I tillegg spilles det høy musikk hele tiden, så dette er ikke stedet for avslapning.

when we arrived to check in the receptionist made out there was no booking and was not keen to search for it until we produced the email confirmation.