Very disappointing, horrible service, no respect for time

Communication was not good the first couple of days, no address was given, the address they gave us was a general address. My plane was delayed and i arrived late, tried to communicate with the host, was able to get connected to them 10 mins after midnight, expedia send me an email saying i wont meet anyone, and a code for a lock box will be provided, host refused to check me in claiming that someone will need to meet me and he has no one after midnight, so i had to find a different place to stay the first night. The room was given to me was in really bad shape, mold on walls, electric outlet exposed and dangerous, no towels, no bathroom papers (unless i pay for it), no shampoo or soap (unless i pay for it). I dont recommend this place. Place wasn’t clean.

There was no room available. I need my money back

Je suiß allez a l'adresse ou jai plus la chambre et jai paye avec ma carte sur votre site une fois sur les lieux .je responsable de l'établissement na pas voulu me loger car il voulais que j'annule mon achat sur site et payer du cash avec lui.donc jai trouver ailleurs

I paid for one day there throw the app and when I called him to tell him I am coming he told me I need to pay in cash I told him I already paid he didn’t give me the room and did not pay me back the money and was very rude about it.