Xếp hạng và đánh giá tổng thể Hotel Ben Batouta - Tanger

Freundlicher Empfang

Réservation d'une nuit. Accueil désagréable: la personne à la réception est incompétente et nous prend de haut. Une seule serviette pour 2 et pas de complément malgré nos demandes. Pas de savon dans la douche...... Petit déjeuner très correct.

Took 30 minutes to check in, we were the only people checking in! Only 1 coat hanger in the room. Apart from that ok. Beware it’s not close to anything of interest

The free shuttle to the airport was a fantastic perk!

Très déçue de mon séjour dans cet hôtel. Hôtel très propre et très moderne mais je n’ai pas dormi de la nuit car il est collé à une salles des fêtes où était célébré un mariage!!! Impossible de dormir entre la musique et les invités qui faisaient des aller-retour dans leurs chambres. Si j’avais su qu’il y avait une salle des fêtes collée à l’hôtel je n’y serait jamais allée.

The hotel is nice, clean and close to the airport. However, the staff didn’t communicate clearly what arrangements they had in place for Ramadan. They swapped breakfast for

La gente del hotel muy amable, el desayuno variado y bueno, y como ibamos en coche pudimos aparcar super bien. Relacions càlidad precio genial. Repetiria y lo recomiendo.

Lovely staff

Genial

O hotel é perfeito, poderia ser considerado 5 estrelas. O único ponto negativo é a distância do centro.

Lovely hotel providing excellent value! Very quiet, even though it is only 5 mins from the airport. Very nice restaurant serving excellent food (mushroom risotto was particularly nice). Does not serve alcohol in premises but our very obliging waiter provided plenty of ice!

It was nice staying and very clean

There was mold/mildew in the shower. There was no air conditioning, so we left a night early.

Une première nuit upgradée mais dans une chambre sale, sans meuble et au confort relatif. Ensuite j'ai récupéré ma chambre normale qui était bien mieux. L'upgrade a servi à couvrir quelque chose mais certainement pas à me donner plus de confort. Je n'ai pas apprécié la pratique.

We had a great stay at this beautiful hotel. Spotlessly clean, fantastic service, and delicious food. It is close to the airport, and therefore a distance from the centre of town. It is very peaceful, apart from the occasional plane taking off. Luxury at an affordable price.

The receptionist Rawya was extremely helpful. Rawya Speaks great English and is eager to help.

Best thing about this property is the fact that it's the closest to the airport. The dinner menu was very limited and most things I ordered were unavailable and had to go for whatever was available. Breakfast buffet was good had many options and catered to different needs. My room had no privacy as the window look over the communal garden area and everytime I opened the curtains, other residence would look adn watch (maybe worth getting privacy glass for the downstairs rooms). All-in-all the property is worth the price. It had potential to be one of the best in the area :)

Hebergement ok avec vue sue le jardin.Isolé de tout.Tarifs négociés avec les taxis sont hors de prix (200 dirham alors que du centre mon taxi m'a pris 100) donc condamnés à rester là.Taxi pour l'aéroport hors de prix (150 dirham pour faire 1 km moins de 5mn et le chauffeur ne rend pas la monnaie car il n'en a pas!).

Très bon séjour dans cette hôtel.

Nice newish hotel near the airport but a long way away from the city centre. Ideally you should be driving to stay here. The reception staff were slow on check-in and kept apologising. We had 3 room booked and the AC didn't work in one of the rooms and had to be changed. On the day of check-on, I was asked to pay for the rooms. I told the guy that I had paid and even showed him the online payment receipt and my bank account entry where the amount had been deducted. He insisted I have not paid and asked me to pay again! An argument broke out between him and I with some unpleasant exchanges for 15 minutes. I threatened to leave. He then called management and was eventually told that I have indeed paid for the rooms! Totally bizarre experience! Left a really bad impression! The manager in the restaurant was very friendly and helpful.