There was no water in the taps/shower on day 1. The lady at reception knew about it in the night itself about the water problem when we checked in but never tried to sort out or arrange anything. Next day morning when we were rushing to catch our train, we realised there's no water. Next day, she said it's all sorted but when we reached in night it was all cold water. Don't recommend to anyone.

The staff was absolutely fantastic. Truly made us feel welcome and was helpful in every way.

Tivemos uma ótima experiência neste hotel e recomendamos muito, principalmente pelo excelente custo-benefício. A localização é um dos grandes diferenciais, sendo muito conveniente para conhecer a região. O quarto tinha um bom tamanho, era confortável e contava com aquecedor, algo muito importante durante o inverno. Também gostamos muito do cuidado de disponibilizarem uma manta de alpaca além do edredom, deixando o ambiente ainda mais aconchegante e confortável para as noites frias. Gostaríamos de destacar especialmente o Alvaro, que nos ajudou com a organização do nosso tour privado e foi sempre muito solícito, atencioso e disposto a nos ajudar em tudo o que precisávamos durante a estadia. O único ponto que poderia ser melhorado é o café da manhã. Há apenas uma opção de pão e não é oferecido suco. Por outro lado, eles preparam ovos na hora, além de disponibilizarem iogurte, algumas frutas, frios e café, oferecendo uma opção simples, mas satisfatória. É uma excelente escolha para quem busca conforto, boa localização e um ótimo custo-benefício.

The attention was excellent, room clean, service was accommodating to our large family. Breakfast was delicious. Would definitely come here again and hope too very soon.

.

The staff were incredible. Super friendly and very easy to get a hold of. They stowed our luggage so that we could visit the town after checkout. The hotel was really cute and quaint. I would stay there again.

Location right in ollanta. Walk to bars restaurants.. 10 minute walk to train station. Anna gm marvelous

Wonderful spot! I especially loved having a king size bed here in South America and a hot tub. What a perfect way to relax as a solo traveler and a beautiful place.

Very friendly and helpful staff. Great access to city center and train station. Restaurant has included breakfast but the room can be quite cold in the morning so bring a jacket.

In the small town, hotel is found in an alley. There is a stone walkway up but sometimes the receptionist is in and out of the office, so just give it a minute before they show up again. did not get to try the breakfast, but it was complementary disappointed that I didn’t. Walls are paper thin but room is clean and the train is a 10 minute walk down the street along with everything else. Very great location.

The rooms were clean and spacious. The lady at the front desk was a sweet heart. She went out of her way to make sure our stay was comfortable. The breakfast was delicious as well.

The breakfast stands out to me as excellent. The coffee, the food, the setting and the service was great. The 15 minute walk from the train to the hotel was a little long for my wife and I, in our 70's, but was doable. The service was excellent -- responsive and friendly. The room was clean and comfortable. A good place to stay.

This was a great option for our stay in Ollantaytambo. Very good deal, excellent location. We felt safe and were close to everything.

The room was very clean. Breakfast was wonderful. The staff were very helpful!

Great property and staff is excellent. We felt right at home!

Nice clean, quiet place to stay. Very well-located for exploring the town of Ollantaytambo - a real gem. But mostly, the front desk attendant was exceptionally helpful and friendly.

Staff is very helpful. Room is nice and clean.

Nice.

O café da manhã é bem simples, nao conte muito com isso. O chuveiro estava frio, tomei banho no dia seguinte, pois tinha que esperar aquecer a água

Bel accueil du personnel, toujours courtois. J’ai eu un problème avec l’eau chaude qui ne fonctionnait pas et le personnel m’a donné une nouvelle chambre sur le champ. Service de laverie directement à l’hôtel, très pratique.