The hotel is nice, and the service staff are pleasant, smiling, and create a welcoming atmosphere. However, the breakfast and the service around it leave room for improvement. While the meal itself is decent, there is no reason why machine-brewed coffee shouldn't be included free of charge. Guests are only provided with regular coffee, and ordering from the coffee machine incurs an extra fee on top of the breakfast. This shouldn't be the case.

The hotel is in a nice spot in Dumaguete. It is a short walk to the sea where there is a lot of night life and restaurants. I especially liked the food at the restaurant and it was very easy to get a trike ride to the market area and other places.

Great staff, extremely helpful. Nice rooms and property.

The hotel was great, there were a lot of staff members that were very helpful. They made my stay very memorable. And easy. The staff at breakfast was amazing. The staff at check-in was amazing as well.

When the hotel was last renovated, they used a Philippines-Industrial style and it looks very pleasing to the eye. Unfortunately, it doesn't appear to be maintained or cleaned properly. Everywhere a chair or sofa or mattress touches the wall, there are marks or it is discolored (dirty). I did not wear my slippers in the room for the first few hours of our stay and my feet were literally black from the floor. The whole place is just superficially cleaned, no deep cleaning. The food at the restaurant is fresh and good but you will pay airport pricing. The shuttle from the sea port was free and accommodating. Both ends of the hallways are open to outside so you will hear motorcycles and tricycles all times of the day and night. The hotel is not really a walkable distance from the boulevard and that is really the main attraction of Dumaguete. Staff was very nice and the design of the hotel is pleasing. It just needs a deep cleaning and adjustment to their restaurant pricing to be a contender.

Loved this hotel! Super clean and smells good🙂 Except it could get loud in the morning either from the trucks or people playing drums at 5:30am.

The Staff was great and professional. The restaurant/food and drink were very satisfying and delicious. The Funko and Star wars display were an unexpected pleasure.

Everything was much better than we expected. Very nice rooms and the hotel is located in a spot near restaurant. The ONLY thing that we reacted on was that the acoustic was not great. We heard pretty much everything outside even though we had shut the balcony and the window. Besides that, the stay was 5/5!

Nice for the area. Clean

Very nice and quiet rooms. The staff was amazing, every one of them. I’ll be staying here again in the future

The staff was exceptional and very polite. The food was DELICIOUS and more like western cuisine. Best BLT I’ve had in years. Found some loose boards at the pool and maintenance fixed it right away. Mattress wasn’t that comfortable compared from other hotels I stayed at. A bit more expensive than other hotels, but still a nice place to stay

I really liked this hotel. They were very helpful about helping me find my way around Dumaguete. The hotel is an easy walk to the Coatal road where there are lots of restaurants, but the food was so good at the hotel, I hardly went out to eat. The breakfast is fantastic. They also have these bagels with egg and different meats. They are delicious any time of day.

I really liked the delicious free full breakfast to order.They provide you with a menu. You also get your tea, coffee, hot cocoa, soda or juice free with your breakfast meal. They also serve other meals. The staff are very frendly; exceptional making you feel like family. They're very welcoming.The inside & outside decor is absolutely beautiful. It has a relaxing environment with the back garden with koi fish & pool with lighting. They maintain the grounds daily. We can always park up front. It's close to restaurant, beach, vendors, & games. The staff do a wonderful job providing services to assist with room needs, cleans & refreshens room. They have a 4th floor roof type bar & view. Microwave, water, & frig in room down the hallway. Room comes with large glass water jars with hot water pitcher to brew your coffee or tea. A safe to lock your valuables. WiFi with You Tube & Netflix movies. Daily security that opens door, greets you, and helps you back up, etc. Air con, beds with plenty of pillows make for a nice sleep. The blow dryers excellent. They provided slippers, toothpaste, toothbrush, shampoo, conditioner, body wash & liquid hand soap. My only thing is the room should have 2 rolls of toilet paper because they are 1 ply, and we're staying a week. I'd love to see a mini frig. I really enjoyed staying here. Exceptional Service. Everyone was so kind & friendly. I'd stay here again. I highly recommend this hotel.

Very good beds and pillows. Free Netflix on large screen TV. Free breakfast every morning. Good breakfast menu. Staff is very service oriented. Free parking. Beautiful pool. Top floor bar. Free toothbrush, tooth paste, & slippers. No mini-fridge in room, but a refrigerator, microwave, & hot/cold water despenser is located at end of hallway. No electrical outlet in bathroom. Overall, we highly recommend this hotel if you are unable to lodge at The Henry Resort Hotel.

I loved it!!! 💯

I had a great stay at Hotel Dumaguete and would highly recommend it to anyone visiting the area. The location is absolutely perfect—conveniently situated near key attractions, restaurants, and the waterfront, making it easy to explore and enjoy the city. An for the staff members I encountered was warm, accommodating, and genuinely helpful. An also added security, with army guards present on the premises. It provided an extra layer of safety and peace of mind.

Beautiful pool and great rooms....excellent café and location and really soft and nice beds

Great room and great food onsight and across the street . Very romantic setting around the beautiful pool!

Excellent breakfast, nice rooftop bar... poor lighting in bathroom, 12 noon checkout strictly enforced

Yes, breakfast was excellent and rooftop bar has good selection