The room was clean and the view of the pyramids was amazing. We were in the hotel for 2.5 days and lost water on all the days that we were there for numerous hours at a time. One night, there was no water for close to 12 hours. The hotel itself is in a very bad part of Cairo to the point that Uber drivers verified the location numerous times because of the area that it is located. Upon arrival to the hotel, the front desk staff tried to scam us into a "private" ride to the grand egyptiam museum for an insane amount of money compared to Uber. My husband had to tell him no numerous times because he wouldn't stop trying to get money from us. The next day, a different female desk staff tried to scam us by significantly upcharging our card when we tried to book a ride to the airport. When I went back to discuss the fraudulent charge, she conveniently didn't speak english anymore and I had to deal with another man that did. Once confronted, the female staff grabbed the exact amount that she overcharged me and gave it to me in cash before the other man was even done explaining how it was an "honest accident". I was able to get the amount that I was wrongfully charged back, but it is still imperative that you be vigilant in watching what they charge you because they try to scam everyone based on what I saw. Overall, the stay was fine so long as you know that staff is going to try and scam you. If I were to ever come back, I would stay in a different part of the city entirely.