We moved rooms after the first night. The first room was in the basement - no fridge, no safe, not much natural light, noisy with doors slamming (from staff), no hand towels. The hotel offered us a different room for the remainder of our stay. The room on the fifth floor was much nicer, brighter, and more comfortable. We really appreciated the offer to change rooms. Breakfast was basic, but nice to have. You had to pay to use the Nespresso in your room - I've never stayed in a hotel where the coffee put out in the room was extra charge. You needed to buzz to be let into the hotel every time you left. The traffic on the street side of the hotel can be loud. Entire property very well kept and clean. Staff are extremely friendly and went out of their way to move us to a more comfortable room. Nice to have drinkable water provided in the room. Smart TV worked well. At the end of the day, the price was excellent for the lodging, comfort, and services received. We would definitely stay here again - just wanted to provide our observations for improvement.

We had a really nice stay here. It is centrally located and the staff goes above and beyond! We read online that it can be very loud, so we brought eat plugs which was necessary as it is on a busy street. Otherwise, would happily stay again!

The hotel location was key. Easy to Uber everywhere and walkable neighborhood. We used the gym every day. We enjoyed the included breakfast. Security was good. Shower and bed were great. All of our requests were met with a smile: extra towels, extra hangers. Note that there is a mini bar charge for capsules to use in the in-room Nespresso mini. We opted to pick up coffee at the excellent nearby Sede Cafe instead. Otherwise our room included a complete kitchenette. We enjoyed the floor-to-ceiling windows, room darkening draperies, and overall quiet. We would stay here again if we return to México City.

Friendly and helpful staff, great location, clean and new rooms.

Exceptional staff in a great location. Clean and modern rooms.

Staff was so kind, helpful, and friendly! Breakfast was delicious and the gym was well appointed.

Super clean and well-organized room. Staff were friendly and gave great local recommendations. Very comfortable stay overall.

Excelentísimo servicio , una calidez de parte de los encargados , muy buen desayuno. Volvería ir sin dudarlo . Excelente ubicación !

O hotel está muito bem localizado, fácil acesso a metrô, ônibus, a pé. Região segura e com muitas opções de restaurante. Próximo da Fonte La Diana O quarto é bom, cama confortável. No nosso quarto o box estava vazando água durante o banho e molhava todo o chão do banheiro. Tem um Frigobar e cápsulas de café, porém não tem informação de preço, nada, em lugar nenhum. Não é cortesia, cuidado. O café da manhã é muito bem preparado, te oferecem de entrada café, chá, suco e frutas. Pode escolher um dos pratos. Um elogio especial a Santiago e Hanna, que estavam sempre pela manhã servindo o café. Pessoas agradáveis, simpáticas, com ótimas dicas. A academia está um pouco caída, algumas peças quebradas, o chão parece q nunca foi limpo, mas serve para não deixar de fazer os exercícios durante a viagem.

Supero mis expectativas. Una atención impecable. Muy buena ubicación . Si vuelvo a CDMX volveré a reservar con ellos.

Was so good and clean, it was such a good time

This boutique hotel is A1. Location is was perfect. Walking distance to great restaurants, cafes, bars, Chapultepec Park and lots of shopping near Reforma. Short uber to Roma. The staff at the hotel was friendly, the breakfast was great, the room was spacious. Will definitely go back to this hotel.

Perfect location. Very central in a good neighborhood with tons of options for dining within just a few blocks. The property is low new. It is nice, clean, and very comfortable! Staff were very friendly and accommodating!!

A truly wonderful stay! My room was clean and spacious and had nice amenities. The staff was very nice and helpful and the free breakfast (with option to take on the roof or in your room) was a nice benefit! It's off a street that can be loud but my room was very quiet!

AC could be a little stronger

직원분들이 모두모두 친절합니다. 티비도 잘 나오고 화당실 수압도 쌔서 샤워할때 매우 좋았습니다. 이용은 안했지만 전자렌지도 있고 좋습니다. 조식도 아주맛있고 훌륭하고 위치도 어디로든 이동하기 좋습니다. 다만 며칠 묵으면서 객실청소가 아쉬웠습니다. 수건리필이랑 이불정리만 해주고 청소는 하나도 안해주시는 느낌이라 아쉬웠습니다.

The staff and location was great.

The room was spotless and very comfortable. The location was great for accessing Chapultepec Park and nearby museums, and very easy to get a taxi or Uber to the Centro and other areas we wanted to visit. Above all the staff were GREAT! So helpful and friendly. They even helped us find a last-minute tour to Teotihuacan for the next day when we asked about options- we left for dinner and when we came back, they had one booked for us. Breakfasts were great too!

Great staff, great breakfast, great room! Loved it

I was very happy with selecting Ubicuo Hotel, it is very clean, all of the staff are so welcoming, friendly, and helpful, housekeeping is very nice, and the breakfast was yummy as well. The bed made for a nice and comfortable sleep and staff was always courteous and attentive to any of our needs.