I had a double booking for 2 days, my fault. I asked for a reasonable solution, but they didn’t offer me anything. I am very disappointed on the hotel services on this topic. The communication on the subject was really poor and not active towards me a as a guest. Can’t believe they couldn’t do any better.

In a good area, clean, helpful staff.

Location was great!

Hotel met fantastische ligging. Prima kamers (goede bedden, heerlijke douche). Ontbijtbuffet was okay (voldoende keuze en goede kwaliteit).

Amazing hotel - great service, really clean & comfy

Good: location is very central, air conditioner worker well Bad: - It is more like an apartment not a hotel, stuff is not as helpful and does know what to do when issue happens - it is located near the street with super loud bars and they are up and running whole night. We have not slept the nights we stayed there - Beds are horrible, hard, like sleeping on a tatame mat. Neck hurts just thinking about it - Breakfast looked super sad, we skipped

Wir haben zwei Nächte in diesem Hotel verbracht und unseren Aufenthalt rundum genossen. Unsere Suite war sehr geräumig, modern eingerichtet und bot alles, was man für einen angenehmen Aufenthalt braucht. Besonders hervorheben möchten wir die Sauberkeit und die geschmackvolle Einrichtung, in der man sich sofort wohlfühlt. Das gesamte Personal war aussergewöhnlich freundlich, herzlich und jederzeit hilfsbereit. Man merkt, dass hier grossen Wert auf Gastfreundschaft gelegt wird, was den Aufenthalt noch angenehmer gemacht hat. Die Lage ist ein riesiger Pluspunkt: Das Hotel befindet sich mitten im Zentrum, sodass Restaurants, Bars und Sehenswürdigkeiten bequem zu Fuss erreichbar sind. Wer allerdings absolute Ruhe in der Nacht sucht, sollte berücksichtigen, dass die zentrale Lage je nach Wochentag auch mit etwas mehr Leben und entsprechenden Geräuschen verbunden sein kann. Uns persönlich hat das überhaupt nicht gestört – im Gegenteil: Die hervorragende Lage hat diesen kleinen Punkt mehr als wettgemacht. Wir würden jederzeit wieder hier übernachten und können das Hotel ohne Einschränkung weiterempfehlen.

The location was great. The soundproof windows were really good, especially during the Sao Joao festival. Very central and easy to walk anywhere. The room was very clean and comfortable. A nice touch was that they had fruit water and port at the lobby as well as pastries. A bonus that the glasses were actually glass and not plastic. I noted they had umbrellas at the entryway for rainy days. I would stay here again.

Overall great experience

Very clean room … staff was helpful and friendly . Breakfast was good. Location was perfect Best of all security was amazing!!

Clean, tidy hotel with decent room size. Beds are comfortable and wide and good tv channel options, bathroom is good size although the sink tap I feel is a waste of water since you can’t control the flow but only the water temp . We had a pleasant stay in central location, however I wouldn’t call this a 4 star hotel (perhaps just a 3 star).

Hotel très bien situé. Chambre double premium spacieuse et bien équipée. Ma chambre était au 2ème étage et donnait sur la rue, ce fut bruyant la nuit car l'hôtel est à proximité de bars mais avec des bouchons d'oreille j'ai pu passer de bonne nuit (j'ai un sommeil léger, mon amie n'a rien entendu) Personnel très agréable. Je n'ai pas d'avis sur le petit déjeuner car je ne l'ai pas pris. Je recommande fortement cet hôtel.

Super Lage, vom Bahnhof Trindade wieder man vom Flughafen direkt ankommt, 10 min Fußweg und man ist da, ausgiebiges Gastroangebot im direkten Umfeld. Sehr anspruchsvoll und geschmackvoll eingerichtet, Restaurant vorhanden , freundliches Personal und alles Tip Top!

Er lige vendt hjem efter 3 overnatninger på hotel Akeah i Porto. Skønt hotel, med en fantastisk lokation. Dejligt rent overalt. Venligt og imødekommende personale. Besøger jer gerne igen. Med venlig hilsen Laura og Thomas Lisbeth og Bjarne

일단 리모델링 된 호텔인 만큼 깔끔은 물론 직원들까지 친절해서 편히 지낼 수 있었어요 특히나 위치적으로 너무 좋아 어디든 걸어다닐 수 있는 최상의 위치가 더 큰 만족을 주었어요

Upon arrival, the staff were very helpful and friendly. The rooms were very clean and the bed was very comfortable. The shower was excellent, probably the best I’ve experienced in a hotel. Would definitely recommend and stay there again.

Loved the size of the very nice room. Breakfast was quite good. Good location, even though it is in the bar area. The saving grace was that the room was quite soundproof. :)

La habitación muy limpia, el desayuno es muy bueno , la habitación es pequeña y no tiene closet, el acceso a taxi no es cerca y caminar con maletas es complicado. Pero es céntrico.

Great location, hotel was nice and clean, staff were very helpful and friendly, breakfast was really nice, good selection of breakfast buffet items. Rooms were comfortable, although on the odd night we could hear the late night revellers outside. Would recommend this hotel

"Excellent hotel — clean, modern, and perfectly located close to all the main tourist sites and the metro. My sister and I stayed for nine days and had an absolute blast. The staff were incredibly friendly and accommodating throughout our trip. I would highly recommend this place and am already looking forward to returning."