Alison
Bạn bè và Gia đình Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 13 tuần
Hotels.com verified review
Great location with parking which is a bonus. Flat aesthetic was good with lots of mod cons and was by and large clean. On the other hand, the check in in process and communication with the host was extremely poor- questions about amenities were left unanswered and checking in code wasn’t sent until 30mins before check in. customer service were less than helpful and couldn’t get hold of the host for details, all of which added additional unnecessary stress. Whilst equipped visually to a high spec, some facilities you would expect at this price point, for example a coffee machine, were not provided. Kitchen poorly equipped with no dish towels or oven gloves and shower room not fit for purpose as it flooded after a short shower with towels having to be used to mop up the floor. Overall a disappointing stay and wouldn’t return or recommend
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