Great location. We booked a private bedroom with private bathroom. First day of using the bathroom, we could feel electric shocks when trying to use the shower and sink taps. We brought this up to the staff and were told to use the shared bathrooms. So there was no point in paying extra for a private bathroom. On our second last night when laying in bed, we could feel something crawling on us. We turn on the lights to find ants everywhere in our room and our luggage. We immediately went down to the staff and they were able to accommodate us to a different room. Again it was a room without a private bathroom. It was also on the main floor and despite there being a noise rule, there were many loud guests up past 2AM. The walls are very thin. The next morning we spoke to the staff about the issues we have had, they told us we would be reimbursed for paying extra for the private bathroom yesterday but we have not received any reimbursement yet.