Peppers Cradle Mountain Lodge

服務員態度冷淡欠佳

有美景，多條步道，wallaby...等野生動物，正好也在搖籃山shuttle bus的第2站點附近，非常方便；房間設備完善，還有壁爐可以暖房，膠囊咖啡機，唯一沒有托鞋，Tavern餐廳平價好吃，份量又足夠。總結非常棒的地方，會想再來度假。

整體上十分滿意 屋前後會有小動物突然光臨 屋裡亦十分整潔

The cottage is perfectly located in from of the lake, from the room balcony, I can easily see the wild animals around. Room is perfectly furnished and clean. I wish I could have a chance to try the fine dining but it was fully occupied by Group tour. I would suggest the hotel reserve certain tables for other hotel guests. The only thing that I feel disappointed is about the check in experience at reception. It took more than 20 minutes to identify my booking while I am the only client to serve. Professional training to staff should be enhanced.

Sadly that s no wifi in every lodge

大部份都很好,只是房冇電視,冇Wifi, 大堂有wifi, 但不穩定

初到酒店便在住處附近巧遇可愛的袋熊。 屋外池畔清優，房間整潔，設施齊全，自助早餐食物味美，大堂款待住客的蘋果鲜甜多汁。

室內有浴缸二並有浴鹽方便浸浴，空間很大又有露台可以出去看風景 餐廳風食物很美味，酒店內隨時會小動物出現很令人驚喜 缺點是室內沒有wifi

Good place, just remember to make reservation for dinner earlier as spaces are limited!

住的非常舒服，房间有个壁炉是我在其他酒店没有享受过的。每个房间有cd播放机，酒店提供的cd音乐让人听了很放松。早餐也非常丰盛。酒店周围就有很多徒步路线，总之非常好的住宿体验。

Old and one room cleaning not yet completed. Quality of food was not good but breakfast is good

Great helpful staffs. Great experience around Cradle Mountain.

Cozy place to stay, will definitely recommend people to stay if they are going to Cradle Mountain.

Staff were excellent and helpful. Great location to explore cradle mountain. Not too many options other than whats at the hotel ie. Shops and restaurants but still a very enjoyable stay, surrounded by local wildlife.

Great location and the spa was very relaxing after a long day exploring

Alles daran ist fantastisch

Room was spotless and brillant fire and bathroom. Bed was very comfortable..Staff very helpful in all areas of complex. About 5pm wombats and Wallabies roam the grounds.

1. Precheck in was technically flawed. On a phone it required an impossible signature and on a laptop the url didn't work. 2.There was a bat colony in our room and the staff were unable/unwilling to remove them. I removed 4 over 2 nights finally getting to bed at 11.30. 3. The tap was leaking. 4. Internet only at reception not in our room. Extraordinary meanness in a quality hotel. 5. This was the most expensive hotel in our trip to Tasmania and it was not value for money. Overall this was a poor experience and not to be recommended.

Very clean, very courteous. The food service staff were exceptional and deserve raises.

The room was disgusting, blow flies dead and alive, smelly with terrible rotten odour. No air conditioning, no tv, no wifi, no phone, no hair dryer, no fly screens. My wife in a wheelchair could not leave the room due to soft gravel and pot holes to access reception. Restaurant was closed (Sat night). We refused to stay and left after 30 minutes and drove to peppers silos in Launceston where we were greeted and treated with good typical Tasmanian hospitality. For a thousand dollars a night I feel we were totally ripped off. A total refund and apology is the least we can expect but would still not protect the unsuspecting guests that may stay there in the future.