The Executive Inn

Obwohl wir eine Suite gebucht hatten bekamen wir, auch nach nachfragen keine Bademäntel, zu wenig Handtücher, die Betten waren viel zu weich und der Pool war an einem Tag einfach zu wegen anscheinender Reinigung und bei den anderen Pool wurde die Heizung abgestellt. Es fanden Bauarbeiten statt, davon wurde uns nichts gesagt.

Great hotel particularly for sports teams! Kids loved the pool/spa and club attached is great place for all to eat

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We have stayed here three times and have always enjoyed our visit. Friendly and helpful staff. The hotel is clean and modern. Great location

Clean room, easy access to restaurants, easy parking

Of the many times I have stayed at The Executive, this was by far the most disappointing. The floor I was on was receiving mass renovations of which I knew nothing about. Arrival on the floor was like entering a work zone with the strong smell of paint, fibro plank floor boards and plastic slips going into the rooms. It was impossible to rest in the room during the day due to what sounded like Jack-hammering and constant banging. This interruption could have been reflected in the price or described clearly online which would have influenced getting a room elsewhere. Room service one evening was ruined completely upon ordering a hot meal and a chilled bottle of wine where the wine came and the meal forgotten. The wait for the meal to finally arrive after the mistake had been noted has left the wine warmed and the evening soured. I will still recommend the location as a venue due to its amenities, however the the lack of consideration of the guest was insulting.

Our room was freshly painted and decorated. It was spacious for a family of 4 (2x adults 2x teenage boys). Staff was informative and welcoming. Our new go to hotel in Newy.

Awesome place , restaurants club and gym and a pool

The room was spacious and comfortable but felt quite dark. However the common areas like the entrance, swimming pool and the breakfast area was very nice and clean. We will be happy to go back.

The room was a good size with a very comfortable bed and extremely quiet.

Nice and simple

The hotel is under going reservations. Our room was on level two with most rooms there seeming to being worked on. Alot of stuff placed around on hallways leading to rooms. We arrived late and simply dropped our baggage and left to take our grandchildren to Disney on ice. We returned around 9.30pm. Entering the room there was a damp musty smell of sewage. Entering the bathroom the smell of sewerage was unbearable. It seemed to be coming from the drain pipes. In the morning we rain the tap and shower for half an hour. Which dispersed most of the odour. It was not comfortable in the room. Especially the bathroom. It was quite a cold night and had to sleep with the window open. Not the ideal stay. Staff were apologetic. The room had been heavily discounted. Not sure if was to cover the inconvenience of reservations or the awareness of odour problems. I spoke to a guest from level 3. She stated her room also smelt on dampness and musty. But not sewage. Id give a miss on this hotel till renovations are completed.

Very convenient location. Amazing personnel. We are family, stayed in two rooms. One room was renovated with new furniture. Another room was with the old furniture but clean. Rooms are spacious enough. Parking was included in the price. Plenty of parking space. Heated outdoor spa-pool: such a nice addition. It was amazing to relax there in the morning before breakfast or after the long day. If robes are needed it is required to speak at the reception to have them. Breakfast was included in our stay. Not many options but everything what is needed. Food was tasty: bacon, scrambled egg, sausages, mushrooms, cherry tomatoes. Porridge. Serials. Some fruits and berries. Coffee / tea / juice / hot chocolate. Pastries. Minor disadvantages: 1. Before booking I called the hotel asking whether we need to bring robes with us or they will be provided. I was told that robes will be in the room. Unfortunately, robes were not there. And to receive them it was needed to speak to a manager. 2 robes were provided. We asked for another two robes (4 adults in our family), but a person who provided room service did not give them to us. Pool towels were provided only once, I asked for them next day but we didn’t receive them. 2. AC - old and extremely noisy. After long days sightseeing the city we were so tired that slept deeply, otherwise it might be difficult to fall asleep with roaring AC. 3. Room service: so-so.

Renovations were happening throughout my stay but wanted to say "How fantastic the staff were"

Nice but lift was out of order. Made it abit difficult in getting around.

Will use again.

Good reputation

We stay here every year for an annual convention at Newcastle Entertainment Centre. It was a very good location. We enjoy our stay here every time.

Enjoyable stay, comfortable and tidy.