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阿斯托雷卡皇宫酒店
酒店
8.4
/10
非常好
46个评论
客人对住宿的评价
Ronald
10.0
/ 10
Great old world gem. Amazing breakfast and staff couldn’t be more pleasant or accommodating. Front desk staff was truly above and beyond.
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Andres
10.0
/ 10
This is a gem. The hotel is beautifully decorated, with incredible views of the city/mountains and the sea. Loved the indoor spa pool, breakfast, and the super warm, friendly staff always ready to help with a dinner recommendation, calling a cab, or with a story about a local sight. I'm an early riser and avid coffee drinker, and the amazing crew at Astoreca made sure to bring me coffee to my room, every morning. It was divine. Highly recommend. Can't wait to be back!
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Verified traveler
10.0
/ 10
Great location, friendly staff, good beds, delicious breakfast, stylish decoration. Highly recommended.
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在该地区
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Calle Montealegre 149, Cerro Alegre, Valparaíso, Provincia de Valparaíso, Región de Valparaíso, Chile, 2370637
主要设施
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24 小时前台
停车场
WiFi
电梯
可用房型-阿斯托雷卡皇宫酒店
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Calle Montealegre 149, Cerro Alegre, Valparaíso, Provincia de Valparaíso, Región de Valparaíso, Chile, 2370637
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进一步了解阿斯托雷卡皇宫酒店
General
Near Fine Arts Museum
Location
A stay at Hotel Palacio Astoreca places you in the heart of Valparaiso, steps from Paseo Yugoslavo and El Peral Lift. This boutique hotel is 0.1 mi (0.2 km) from Fine Arts Museum and 0.3 mi (0.5 km) from We Are Not Hippies Mural.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Paseo Yugoslavo - 0.1 km / 0.1 mi
El Peral Lift - 0.1 km / 0.1 mi
Fine Arts Museum - 0.1 km / 0.1 mi
Wallstreet Porteno - 0.2 km / 0.2 mi
Casa Mirador de Lukas - 0.3 km / 0.2 mi
Mirador Paseo Gervasoni - 0.3 km / 0.2 mi
Turri Clock Tower - 0.4 km / 0.2 mi
Concepcion Lift - 0.4 km / 0.2 mi
Navy Building - 0.4 km / 0.3 mi
Plaza Sotomayor - 0.5 km / 0.3 mi
Monumento de los Heroes de Iquique - 0.5 km / 0.3 mi
Paseo Atkinson - 0.5 km / 0.3 mi
We Are Not Hippies Mural - 0.5 km / 0.3 mi
Museo del Mar Almirante Cochrane - 0.7 km / 0.4 mi
Prat Dock - 0.7 km / 0.4 mi
The preferred airport for Hotel Palacio Astoreca is Santiago Intl. Airport (SCL) - 110.2 km / 68.5 mi
Renovations
The property is closed during June and May. The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
- Dining venue(s)
- Indoor pool
- Hot tub
- Dining venue(s)
- Indoor pool
- Hot tub
Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This Victorian hotel also features concierge services, gift shops/newsstands, and wedding services.
Business Facilities
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 23 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
所有设施阿斯托雷卡皇宫酒店
酒吧、咖啡厅和休息室
游泳池
休闲设施
多功能厅
公共空间
酒店服务
- 洗衣服务
- 快速入住
- 婚礼服务
- 搬运工
- 多语言员工
- 24小时接待员
- 门房
一般
- 大堂壁炉
- 停车场
- 露台
公共设施
- 无烟区
- 保险箱
- 电梯
交通
- 有限停车位
- 寄存处
活动
- 花园
- 图书馆
食物和饮品
- 欧陆式早餐
- 早餐
商业设施
- 会议室
- 商务设施
连接
- 免费WiFi
附近设施
- 纪念品商店
住宿政策及一般信息阿斯托雷卡皇宫酒店
重要备注
计划在入住时间以外办理入住手续（例如清晨或深夜）？您可以直接与酒店安排！
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
入住/退房时间
入住：
15:00 - 00:00
退房：
在此之前 12:00
- Self parking fee: CLP 18000 per night
- Nearby parking fee: CLP 18000 per night (984 ft away)
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Not Allowed
Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Contactless check-in is available
一般信息
热门设施 | 24 小时前台, 停车场, WiFi, 电梯 |
入住/退房时间 | 从 15:00 - 00:00 - 到 12:00 |
早餐供应 | 是的，酒店有提供早餐的房间 |
阿斯托雷卡皇宫酒店可预订房间 | 23 |
阿斯托雷卡皇宫酒店的楼层数 | 5 |
阿斯托雷卡皇宫酒店的其他设施 | 洗衣服务, 快速入住, 婚礼服务, 搬运工, 多语言员工 |
常见问题阿斯托雷卡皇宫酒店
阿斯托雷卡皇宫酒店有哪些可用设施？
阿斯托雷卡皇宫酒店有顶级设施，例如 24 小时前台, 停车场, WiFi, 电梯。（有些可能需要额外收费）
阿斯托雷卡皇宫酒店的常规入住和退房时间是什么？
阿斯托雷卡皇宫酒店标准入住时间开始于15:00 - 00:00最晚退房时间为在此之前 12:00
阿斯托雷卡皇宫酒店提供早餐吗？
是，阿斯托雷卡皇宫酒店提供早餐。但您需要选择含早餐的房型，若预订不含早餐的房型则需支付额外费用。
What is The Star Hotel Classification of 阿斯托雷卡皇宫酒店?
阿斯托雷卡皇宫酒店 is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does 阿斯托雷卡皇宫酒店 have?
阿斯托雷卡皇宫酒店 has 5 floors.
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更多其他客人的评论阿斯托雷卡皇宫酒店
综合评分和评论 Hotel Palacio Astoreca
其他来源 (46)
8.4
非常好
基于 46 条评论
清洁度
9.2
客房舒适度
8.4
地点
8.6
服务和设施
8.2
排序方式
最相关
偏好
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旅行者评论 Hotel Palacio Astoreca
每页评论数
20
40
热门评论
Ronald
休闲 家庭
10.0
/10
评论于 173几周前
Expedia Group verified review
Great old world gem. Amazing breakfast and staff couldn’t be more pleasant or accommodating. Front desk staff was truly above and beyond.
Andres
休闲
10.0
/10
评论于 205几周前
Expedia Group verified review
This is a gem. The hotel is beautifully decorated, with incredible views of the city/mountains and the sea. Loved the indoor spa pool, breakfast, and the super warm, friendly staff always ready to help with a dinner recommendation, calling a cab, or with a story about a local sight. I'm an early riser and avid coffee drinker, and the amazing crew at Astoreca made sure to bring me coffee to my room, every morning. It was divine. Highly recommend. Can't wait to be back!
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JOSE
10.0
/10
评论于 214几周前
Expedia Group verified review
Lindo
Verified traveler
朋友和家人
10.0
/10
评论于 219几周前
Hotels.com verified review
Great location, friendly staff, good beds, delicious breakfast, stylish decoration. Highly recommended.
Sandra
10.0
/10
评论于 220几周前
Hotels.com verified review
Excelente atención
Hermoso hotel
raimundo
10.0
/10
评论于 230几周前
Hotels.com verified review
Muy buena la estadia
Muy cordial el
Personal del hotel
Christopher
朋友和家人
2.0
/10
评论于 320几周前
Hotels.com verified review
Service was TERRIBLE! The front desk guy was sooooo rude. He would purposely make you wait at gate. Massage was not great. No head hole so my neck hurt more after.
Kristina
朋友和家人
8.0
/10
评论于 323几周前
Hotels.com verified review
Very well located and very clean.
Michael
10.0
/10
评论于 325几周前
Hotels.com verified review
This is an amazing hotel. It is an historical landmark building that formerly was an art college. The staff was friendly and very helpful. The included breakfast was one of the best I have ever seen. The one downside was the lack of air conditioning, so the bedroom was rather warm at night.
All together a great place to stay, located in the center of the historic part of a great city.
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Verified traveler
休闲 双人入住
8.0
/10
评论于 337几周前
Expedia Group verified review
An unusual and attractive building in a good location in the tourist area. Comfortable and spacious room. Nice terrace.
A bit overpriced compared to hotels we stayed in elsewhere.
Mr Simon Peter
8.0
/10
评论于 386几周前
Hotels.com verified review
Had a very nice stay at this hotel in the heart of the old town (UNESCO World Heritage site). Nicely located for the restaurants (away from the flat port area). Nicely kept hotel.
Only two things let this place down. 1) The quality of breakfast was no where near as good as other hotels in Chile which was strange considering the level this hotel is pitched at. 2). On our last night we hoped to have a couple of drinks on the large hotel balcony overlooking the port only to find the area had all been reserved for a corporate function. (they had most rooms that night so it squeezed the other 5 rooms out)
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Verified traveler
10.0
/10
评论于 424几周前
Expedia Group verified review
Very happy with choice. Staff very frienly, excellent food great boffet breakfast. Excellent location. Unhappy with bed base jutting out with sharp edges creating risk of leg injury
Ignacio
4.0
/10
评论于 434几周前
Expedia Group verified review
Beautiful hotel, very well located, with excellent infraestructure. However the customer service was very bad, especially from the hotel manager. I was charged with an abusive exchange rate (dollar/peso) of $680/US$ vs the official $605/US$. When asked if it was possible then to pay in dollars, they didnt let me , arguing that if I was Chilean (local), it was not possible. In general also, the treat towards me was not pollite at all.
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.alexander
10.0
/10
评论于 480几周前
Hotels.com verified review
Situation parfaite de l’hôtel avec vue sur la baie. Un bon point pour la cuisine et le service.
Ezequiel
8.0
/10
评论于 485几周前
Hotels.com verified review
El hotel muy cómodo y una muy buena atención. Un tanto caro pero vale la pena el gasto. La ubicación del hotel es excelente pero si querés hacer playa es complicado
Michael
6.0
/10
评论于 492几周前
Expedia Group verified review
Staff fairly disinterested.
Restaurant is very good, however.
Needs some more TLC
Verified traveler
2.0
/10
评论于 536几周前
Expedia Group verified review
This hotel is no longer among the Relais Chateau offerings for good reason. Management claims to resolve problems that guests have pointed out repeatedly, but fails to do so. Among the reasons for our disappointing stay, were the hotel's failure to honor our reservation. We had booked two junior suites and instead received a room downgrade on one of the rooms to a "premium room" which was a far cry from the junior suite. No apology from the hotel was forthcoming, not to mention any sort of compensation for the inconvenience of having to split our family up on two different floors. Service was extremely poor in the restaurant, and haphazard at the front desk. Management has determined that price gouging for international travelers is acceptable by charging an exchange rate of the Chilean peso to the US dollar that is 25% higher than the market exchange rate. Breakfast is only served from 8:30 am to 10:30 am, so if you check out earlier, you do not get to have breakfast. Porters are only available beginning at 9:30 am to 10:00 am, resulting in guests having to handle their own luggage if they check out earlier. There is no air conditioning at the hotel, which is problematic on a sunny summer day and particularly on the 3rd floor where we were placed after our room reservation was downgraded. The wifi was very spotty and different passwords were required in different areas of the hotel. We will certainly never return to this hotel.
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Not Provided
10.0
/10
评论于 537几周前
Hotels.com verified review
We had a very nice stay here. Our only complaint was the construction going on outside our room. Once that is done, I think it will be great. The front desk help (especially Eduardo) was great. Breakfast was delicious and plentiful. Room was spacious and clean, and the bedding was great. The recommendations we got for places to go for dinner were great. All in all, a very nice place to stay.
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Daniela
6.0
/10
评论于 550几周前
Hotels.com verified review
In the beginning everything was awful! Unfortunately, the city is in the middle of a renovation and the hotel street is closed. I had to leave the car and ask for help inside the hotel. When I told them they need to inform Hotels.com about the terrible conditions of the area, they told me I should park my car in their garage and pay 12.000 chillean pesos!!!!
On the other hand, the manager was very polite and tried to solve the problems.
The hotel is interesting, but is not a "relais & chateau". The heated pool was cold, the ofurô was cold and dirty. Only the sauna was ok.
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Nassara
6.0
/10
评论于 567几周前
Hotels.com verified review
The hotel does not live up to the price and expectations generated by their Relais & Chateau affiliation. First problem: we visited during the summer and the rooms, which have a lot of sun hitting them for a good part of the day, have no air conditioning whatsoever. Keeping the windows open might solve some (not all) of the heat problem, but then outside noise and light make it imposible to sleep. Worst of all, we chose this hotel specifically so we could have dinner with drinks at their restaurant Alegre (which is supposed to be a great experience) and not drive anywhere afterwards. We made reservations for the restaurant two months in advance. We confirmed them on the week of the trip. We reconfirmed them upon check-in, around noon. When it finally came the time for our dinner, at 9 pm, and we asked if we could go downstairs to the restaurant, we were informed that the restaurant was not open that night!!! And we were thus stranded on a buzy summer Saturday night at a tourist town to find a place to eat without any reservation. This was not at all the service we expected, and none of the several complaints we made to Relais & Chateau and the hotel management after we left were properly addressed. An invitation to go back and pay those horribly expensive prices to give them "another chance" does not configure a solution.
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