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Hotel Palacio Astoreca
Hotels
8.4
/10
Very Good
46 reviews
What Guests Say About Their Stay
Ronald
10.0
/ 10
Great old world gem. Amazing breakfast and staff couldn’t be more pleasant or accommodating. Front desk staff was truly above and beyond.
Andres
10.0
/ 10
This is a gem. The hotel is beautifully decorated, with incredible views of the city/mountains and the sea. Loved the indoor spa pool, breakfast, and the super warm, friendly staff always ready to help with a dinner recommendation, calling a cab, or with a story about a local sight. I'm an early riser and avid coffee drinker, and the amazing crew at Astoreca made sure to bring me coffee to my room, every morning. It was divine. Highly recommend. Can't wait to be back!
Michael
10.0
/ 10
This is an amazing hotel. It is an historical landmark building that formerly was an art college. The staff was friendly and very helpful. The included breakfast was one of the best I have ever seen. The one downside was the lack of air conditioning, so the bedroom was rather warm at night.
All together a great place to stay, located in the center of the historic part of a great city.
In the Area
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Calle Montealegre 149, Cerro Alegre, Valparaíso, Provincia de Valparaíso, Región de Valparaíso, Chile, 2370637
Main Facilities
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24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Hotel Palacio Astoreca
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Hotel Palacio Astoreca Address: Map & Location
Calle Montealegre 149, Cerro Alegre, Valparaíso, Provincia de Valparaíso, Región de Valparaíso, Chile, 2370637
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Discover More About Hotel Palacio Astoreca
General
Near Fine Arts Museum
Location
A stay at Hotel Palacio Astoreca places you in the heart of Valparaiso, steps from Paseo Yugoslavo and El Peral Lift. This boutique hotel is 0.1 mi (0.2 km) from Fine Arts Museum and 0.3 mi (0.5 km) from We Are Not Hippies Mural.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Paseo Yugoslavo - 0.1 km / 0.1 mi
El Peral Lift - 0.1 km / 0.1 mi
Fine Arts Museum - 0.1 km / 0.1 mi
Wallstreet Porteno - 0.2 km / 0.2 mi
Casa Mirador de Lukas - 0.3 km / 0.2 mi
Mirador Paseo Gervasoni - 0.3 km / 0.2 mi
Turri Clock Tower - 0.4 km / 0.2 mi
Concepcion Lift - 0.4 km / 0.2 mi
Navy Building - 0.4 km / 0.3 mi
Plaza Sotomayor - 0.5 km / 0.3 mi
Monumento de los Heroes de Iquique - 0.5 km / 0.3 mi
Paseo Atkinson - 0.5 km / 0.3 mi
We Are Not Hippies Mural - 0.5 km / 0.3 mi
Museo del Mar Almirante Cochrane - 0.7 km / 0.4 mi
Prat Dock - 0.7 km / 0.4 mi
The preferred airport for Hotel Palacio Astoreca is Santiago Intl. Airport (SCL) - 110.2 km / 68.5 mi
Renovations
The property is closed during June and May. The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
- Dining venue(s)
- Indoor pool
- Hot tub
- Dining venue(s)
- Indoor pool
- Hot tub
Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This Victorian hotel also features concierge services, gift shops/newsstands, and wedding services.
Business Facilities
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 23 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
All facilities in Hotel Palacio Astoreca
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Hotel Services
- Laundry service
- Express check-in
- Wedding service
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Fireplace in lobby
- Parking
- Terrace
Public Facilities
- Smoke-free area
- Safety deposit box
- Elevator
Transportation
- Limited parking
- Storage
Things to Do
- Garden
- Library
Food and Drinks
- Continental breakfast
- Breakfast
Business Facilities
- Meeting rooms
- Business facilities
Connectivity
- Free WiFi
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in Hotel Palacio Astoreca
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
- Self parking fee: CLP 18000 per night
- Nearby parking fee: CLP 18000 per night (984 ft away)
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Not Allowed
Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Contactless check-in is available
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Palacio Astoreca | 23 |
Number of floors in Hotel Palacio Astoreca | 5 |
Another facilities in Hotel Palacio Astoreca | Laundry service, Express check-in, Wedding service, Porter, Multilingual staff |
Frequently asked question in Hotel Palacio Astoreca
What are available facilities at Hotel Palacio Astoreca?
There are top facilites at Hotel Palacio Astoreca such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Palacio Astoreca?
Check-in time at Hotel Palacio Astoreca is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Palacio Astoreca provide breakfast?
Yes, Hotel Palacio Astoreca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Palacio Astoreca?
Hotel Palacio Astoreca is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Palacio Astoreca have?
Hotel Palacio Astoreca has 5 floors.
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More Reviews from Other Guests in Hotel Palacio Astoreca
Overall Ratings & Reviews Hotel Palacio Astoreca
Other sources (46)
8.4
Very Good
From 46 reviews
Cleanliness
9.2
Room Comfort
8.4
Location
8.6
Service and Facilites
8.2
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Traveler Reviews Hotel Palacio Astoreca
Number of reviews per page
20
40
Top reviews
Ronald
Leisure Family
10.0
/10
Reviewed 172 week(s) ago
Expedia Group verified review
Great old world gem. Amazing breakfast and staff couldn’t be more pleasant or accommodating. Front desk staff was truly above and beyond.
Andres
Leisure
10.0
/10
Reviewed 204 week(s) ago
Expedia Group verified review
This is a gem. The hotel is beautifully decorated, with incredible views of the city/mountains and the sea. Loved the indoor spa pool, breakfast, and the super warm, friendly staff always ready to help with a dinner recommendation, calling a cab, or with a story about a local sight. I'm an early riser and avid coffee drinker, and the amazing crew at Astoreca made sure to bring me coffee to my room, every morning. It was divine. Highly recommend. Can't wait to be back!
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Christopher
Friends and Family
2.0
/10
Reviewed 319 week(s) ago
Hotels.com verified review
Service was TERRIBLE! The front desk guy was sooooo rude. He would purposely make you wait at gate. Massage was not great. No head hole so my neck hurt more after.
Kristina
Friends and Family
8.0
/10
Reviewed 322 week(s) ago
Hotels.com verified review
Very well located and very clean.
Michael
10.0
/10
Reviewed 324 week(s) ago
Hotels.com verified review
This is an amazing hotel. It is an historical landmark building that formerly was an art college. The staff was friendly and very helpful. The included breakfast was one of the best I have ever seen. The one downside was the lack of air conditioning, so the bedroom was rather warm at night.
All together a great place to stay, located in the center of the historic part of a great city.
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Verified traveler
Leisure with Partner
8.0
/10
Reviewed 336 week(s) ago
Expedia Group verified review
An unusual and attractive building in a good location in the tourist area. Comfortable and spacious room. Nice terrace.
A bit overpriced compared to hotels we stayed in elsewhere.
Mr Simon Peter
8.0
/10
Reviewed 385 week(s) ago
Hotels.com verified review
Had a very nice stay at this hotel in the heart of the old town (UNESCO World Heritage site). Nicely located for the restaurants (away from the flat port area). Nicely kept hotel.
Only two things let this place down. 1) The quality of breakfast was no where near as good as other hotels in Chile which was strange considering the level this hotel is pitched at. 2). On our last night we hoped to have a couple of drinks on the large hotel balcony overlooking the port only to find the area had all been reserved for a corporate function. (they had most rooms that night so it squeezed the other 5 rooms out)
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Verified traveler
10.0
/10
Reviewed 423 week(s) ago
Expedia Group verified review
Very happy with choice. Staff very frienly, excellent food great boffet breakfast. Excellent location. Unhappy with bed base jutting out with sharp edges creating risk of leg injury
Ignacio
4.0
/10
Reviewed 433 week(s) ago
Expedia Group verified review
Beautiful hotel, very well located, with excellent infraestructure. However the customer service was very bad, especially from the hotel manager. I was charged with an abusive exchange rate (dollar/peso) of $680/US$ vs the official $605/US$. When asked if it was possible then to pay in dollars, they didnt let me , arguing that if I was Chilean (local), it was not possible. In general also, the treat towards me was not pollite at all.
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Michael
6.0
/10
Reviewed 491 week(s) ago
Expedia Group verified review
Staff fairly disinterested.
Restaurant is very good, however.
Needs some more TLC
Verified traveler
2.0
/10
Reviewed 535 week(s) ago
Expedia Group verified review
This hotel is no longer among the Relais Chateau offerings for good reason. Management claims to resolve problems that guests have pointed out repeatedly, but fails to do so. Among the reasons for our disappointing stay, were the hotel's failure to honor our reservation. We had booked two junior suites and instead received a room downgrade on one of the rooms to a "premium room" which was a far cry from the junior suite. No apology from the hotel was forthcoming, not to mention any sort of compensation for the inconvenience of having to split our family up on two different floors. Service was extremely poor in the restaurant, and haphazard at the front desk. Management has determined that price gouging for international travelers is acceptable by charging an exchange rate of the Chilean peso to the US dollar that is 25% higher than the market exchange rate. Breakfast is only served from 8:30 am to 10:30 am, so if you check out earlier, you do not get to have breakfast. Porters are only available beginning at 9:30 am to 10:00 am, resulting in guests having to handle their own luggage if they check out earlier. There is no air conditioning at the hotel, which is problematic on a sunny summer day and particularly on the 3rd floor where we were placed after our room reservation was downgraded. The wifi was very spotty and different passwords were required in different areas of the hotel. We will certainly never return to this hotel.
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Not Provided
10.0
/10
Reviewed 536 week(s) ago
Hotels.com verified review
We had a very nice stay here. Our only complaint was the construction going on outside our room. Once that is done, I think it will be great. The front desk help (especially Eduardo) was great. Breakfast was delicious and plentiful. Room was spacious and clean, and the bedding was great. The recommendations we got for places to go for dinner were great. All in all, a very nice place to stay.
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Daniela
6.0
/10
Reviewed 549 week(s) ago
Hotels.com verified review
In the beginning everything was awful! Unfortunately, the city is in the middle of a renovation and the hotel street is closed. I had to leave the car and ask for help inside the hotel. When I told them they need to inform Hotels.com about the terrible conditions of the area, they told me I should park my car in their garage and pay 12.000 chillean pesos!!!!
On the other hand, the manager was very polite and tried to solve the problems.
The hotel is interesting, but is not a "relais & chateau". The heated pool was cold, the ofurô was cold and dirty. Only the sauna was ok.
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Verified traveler
6.0
/10
Reviewed 566 week(s) ago
Expedia Group verified review
Experience
- Disappointing Room preparation
- Excellent breakfast service
- Bad bath commodities
Not a hotel boutique experience, I expected more.
booster
10.0
/10
Reviewed 590 week(s) ago
Expedia Group verified review
Took an age to find hotel though tiny roads up and down this lovely town.
Only 3 parking spots in very tight area.
Ormond
10.0
/10
Reviewed 590 week(s) ago
Hotels.com verified review
An outstanding hotel in the coolest part of the magnificent city of Valparaiso. Everything understated but efficient. Our only slight grievance was with the manner in which breakfast was served - that is sometimes it was not buffet style and this just made the process seem a little "complicated". The building itself, formidable and the staff throughout the hotel, helpful and sophisticated. We loved it.
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Verified traveler
8.0
/10
Reviewed 634 week(s) ago
Expedia Group verified review
a little confusion checking out as where requested to pay higher rate than agreed on Expedia.
Clerk corrected the error after showing our Expedia booking form.
Sheila
10.0
/10
Reviewed 639 week(s) ago
Expedia Group verified review
Close to Plaza Sotomayor, the main plaza of Valparaiso by using the ascensor. Restaurant at the hotel was very good but only one suggestion - there should be an English translation on the menu. If we did not understand Spanish, we would have been completely lost. Staff were outstanding and very accommodating. Amenities were great and the room comfortable. Thoroughly enjoyed our stay.
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Alan
6.0
/10
Reviewed 642 week(s) ago
Expedia Group verified review
For the price, I had expected a five star experience, but it was far from that. The hotel is an old palace. It does not contain period furniture (except one unused room), but the decor is minimalist modern. It doesn't quite work. It seems unfinished and incomplete. The building did sport a spiffy new paint job so it looked terrific from the outside. The room was small. A glass panel above the door allowed light from the corridor to enter the room making sleep difficult. The facility does not have air conditioning. The breakfast was adequate, but not great. The people were wonderful, warm and friendly.
Read More
Verified traveler
8.0
/10
Reviewed 651 week(s) ago
Expedia Group verified review
Its a good hotel in a nice place with very good condition ( in general, clean, hot water, Preston of water, blanquette etc)
If you go by car the street are very narrows is not easy drive a car there and the parking lot is a little bit far of the hotel.
Number of reviews per page
20
40
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