DoubleTree by Hilton Shenzhen Longhua

The room is spacious and clean with complete amenities from regular glass to wine glass. Location is perfect just on top of a mall with many foods and shops.

I am writing to express my extreme satisfaction with the excellent service I received during my stay at your hotel from October 11, 2025 to October 12, 2025. I was particularly impressed with the professionalism and dedication of your staff, who made my stay truly memorable. I would like to give a special mention to Mr. David Chen [陳嘉龍] at the Technical Department for setup WIFI and assistance with a problem as per our . He went above and beyond to ensure my comfort and was always courteous and helpful. Additionally, the entire team at the restaurant and housekeeping] demonstrated a high level of attentiveness and provided impeccable service. The comfortable accommodations and the friendly demeanor of your team members exceeded my expectations. It is evident that customer satisfaction is a top priority at Hilton, and I will certainly be recommending your hotel to my friends and colleagues. Thank you once again for providing such a delightful and memorable experience. I look forward to returning to your hotel on my next visit.

房間大小寬敞，備有浴缸。 裝潢典雅乾淨，地毯柔軟。 浴廁使用玻璃增加空間感，亦不失隱私。 燈光充足，冷氣溫度能夠正常控制，可以調整適合自己的溫度。 有送餐機器人服務很棒。 健身房設備齊全。 特別感謝早餐餐廳服務的逸文，服務親切即時，協助合理需求(建議早餐廳可以增加堅果類品項)

We wanted to see the area of Shenzhen north, so we choose to stay in the hotel. The hotel itself is very well maintained, nice big room and very clean. Service at front desk and concierge is great. The hotel can go to the shopping mall ICO next door, so very convenient. It's not close to subway, but it's fine for us.