Crowne Plaza HARROGATE, an IHG Hotel

The hotel is centrally located so a great location to explore Harrogate. The staff are helpful and friendly.

Enjoyed our stay, staff and food all great

The whole hotel was very clean and the staff very helpful. The underground carpark was a bonus and the walk into town only took about 10 minutes. I would definitely stay at this hotel again.

Without many notice we were given a room with adjoining door to the next room .. the noise from the next room was such that we had to request another room.. then the 2nd room had a double bed instead of the twin we had booked . A single duvet was supplied with no cover , the double duvet was put on the floor on day 2 . The bathroom extractor didn’t work. The whole hotel is somewhat jaded and not at all what I had expected .

The hotel is good but unfortunately the breakfast did let it down the coffee was cold and also the food was on the servers. The pillows are also so hard like sleeping on a brick

A very comfortable stay. Met all our needs. Shout out to helpful reception staff. Also front desk gentleman managing breakfast. Lovely manner, very responsive and multi tasking as needed to make sure everyone was looked after. Gentleman in charge of making sure breakfast foods were available, worked hard and efficiently too. Breakfast offer very good, bar good, room good. Easy car parking and access to Harrogate

Watch out! They overbook you. I was forced at 9:40 pm to go to another hotel that they arranged in front of me. OK so get to stay in harrogate again for free with them and the got me another hotel, but I was planning to use the gym etc prior to my work the next day. Staff were nice and apologetic and got me sorted in an inferior hotel but this policy is unbelievable.

A perfect venue for the conference centre and very comfortable. The breakfast was amazing. So much choice and really good quality. Note - we had an accessible room on the third floor. The room was great but the 03:30 fire alarm caused us some issues. Our mistake for not ticking the ‘need assistance’ box at check in.

The room was clean. But quite small for a premium room. No sofa and breakfast was quite basic. Would expect better for crown plaza

Our room was very clean. The staff during the day were extremely helpful, alas, not so much when we had a problem during the night. The hotel gave us a credit for this. The breakfast was fine, although, as expected on a bank holiday, super busy. We did not appreciate the proximity of the hotel to the conference centre. Therefore, maybe an idea to check if there is a conference on when you visit and what time it finishes in the evening.

I’ve stayed here many times for business and the breakfast is always good and the rooms always clean. I was here for 6 nights which has been my longest stay. What was really noticeable over a longer period was how EVERY staff member was so polite, helpful and friendly.

Old shower controls I found hard to use. I had a problem with the door, but a maintenance man came quickly to fix it!

All great apart from confusion about meal discount which was sorted via reception, for which thanks. Please ensure all restaurant and bar staff are aware of the Harrogate visitor card discount. All other staff apart from bar member who refused the discount (eve of 160526) were excellent. Food great. Room great.

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Place was ideal as it was next-door to the conference Centre. Very friendly staff and all services nice. Wonderful breakfast and I was really impressed. Well done everyone!

Great room, good value. Booked the Room/Dinner & Breakfast rate. Food at dinner was excellent. Plenty of choice for Breakfast as well.

clean room, staff approachable, The shower water was lukewarm only. reported at check out.

Only one complaint, the bar and restaurant are to cold which is not only uncomfortable for the customers eating and drinking, and also results in any hot food being served up gets cold very quickly. we had a 5 night stay, and during that time all of the hotel staff were truly great. Thank you Crown Plaza for a wonderful stay. Alan & Janet Matthews

Location

The room was clean and comfortable large bed. We would have preferred a walk in shower rather than over the bath but was fine for two nights. Parking wasn’t easy very busy and restricted bays. Staff very helpful. Very good breakfast. Bar food good.