杜伦皇家郡三角洲酒店

浴缸花灑頭岀水太少，不足以淋浴。廁所出口有滲水情況嚴重。職員有發現狀況，但沒有即時按排換房服務。反而留言給我避免使用企缸。叫客人接受滲漏情況直至離開酒店。完全沒有考慮到客人需要及服務質素極差劣。需要經過投訴後才按排最後一晚才更換房間。

The service was excellent. The staff was very helpful, friendly and approachable. I would highly recommend this hotel to anyone who wishes to stay in Durham.

Staff were very helpful with a special shout out to Athy who really made an effort to welcome us every time we met him over the weekend.

For a Marriott it was pretty poorly. Got an upgrade to a room with a name, but the sink was cracked, holes in the towels, terrible pillows

Stuart met us on arrival and was so helpful. Taking the time to advise us on best ways to go into town, and then changing our room to one with a separate shower rather than over the bath which was better for my husband. He arranged a taxi for us on departure day and was just so nice. All of the staff were friendly and helpful and the room was spotless.

Enjoyed our stay will definitely be back

Good breakfast nice staff.

Great location, have stayed here twice now with no issues.

The hotel has a great atmosphere and all the staff we encountered were lovely. It's a great location as well.

Superb weekend

When we arrived, we were informed there would be no housekeeping in our room as we were nly there for 2 nights, but could ask for extra towels if we wanted them. In our double room, there was only one towel in the bathroom, this had a large orange stain on it. The location of the hotel was good, central. There is car parking, but it isn't cheap. We only had breakfast in the hotel, which was reasonable, on a par with Premier Inn. The decor in the rooms was tired, the bed was comfortable. Bar was expensive and lacked atmosphere, but they happily exchanged my drink when they had served me the wrong wine!

I recently had the pleasure of staying at the Delta hotel Durham that exceeded my expectations in every way. From the moment I stepped through the doors, I was greeted by the warm smiles of the staff, who were not only friendly but also genuinely eager to assist with anything I needed. The cleanliness of the hotel was impressive. My room was spotless, and it was clear that the housekeeping staff takes great pride in their work. The common areas were equally well-maintained, creating a welcoming atmosphere throughout the hotel. One of the highlights of my stay was the dining experience. The food was delicious, with a diverse menu that catered to various tastes. Whether I was enjoying breakfast or dinner, each meal was a delight. Comfort was another standout feature of, My room was cozy and well-appointed, making it a perfect retreat after a long day. The bed was incredibly comfortable, ensuring a restful night’s sleep. Overall, my experience was fantastic. With its clean accommodations, friendly staff, delectable food, and comfortable atmosphere, I would highly recommend this hotel to anyone visiting the city. I can’t wait to return!

Clean Friendly staff

Staff were all fine. Reception area bright and clean. Elsewhere the hotel building appeared tired / worn, with some frayed carpet, creaking floorboards and scuffed doors. Bar closed at 2200 - I checked in just after this time and would have liked to sit with a pint (room service was offered until 2230, but a lonely beer on my own in my room did not appeal! Headed into town to find a pub instead). Breakfast ok but the cooked breakfast was a bit greasy (especially the hash browns and bacon). Again, not terrible by any means, but it didn’t feel like the luxury hotel offering that Marriott used to feel like. I appreciate some of these issues are due to the old, historic buildings, but things like the bar hours or breakfast quality are - unfortunately- being surpassed by Premier Inn or Radisson Blu, both nearby hotels we use occasionally .

Large clean room very close to the city centre. Very friendly and efficient staff. We would definitely recommend.

Lovely room, friendly staff and great breakfast. Thank you!

Lovely, spacious room with river view. Great service and helpful staff. Good quality dinner and excellent disabled parking. We’ve been 3 times and will come again.

Nice hotel good location

Nice hotel in a great location

Staff were great, excellent location, nice bar and restaurant, clean room.