湖畔 Spa 酒店

店員禮貌非常好，給予很多幫助。

hotel is really nice, room are big and clean with good ventilation but the food at the pub is not recommended

The room is extremely small that I thought I am in Japan instead of UK, it is full of fragile decoration, you need to be very careful, it’s not suitable for a family with child. I was very disappointed to their hot spa, it’s totally different from my expectation, the spa tub is too small and not hot enough, probably not a best choice if you are looking for hot spa experience. Also, I can’t believe hotel charges for £12 parking fee when we already paid for room fee.

Another amazing stay at the Lakes Hotel and Spa! We were upgraded on arrival and had a room with a lovely hot tub! We were also picked up in the Bentley as we walked back to the hotel at night time- the staff really can’t do enough for you and the cocktails are amazing!

Excellent hotel a few minutes walk from the centre of Bowness on Windermere. All the staff we met were helpful and courteous. The room was comfortable and well appointed. We used the Spa pool and sauna. The breakfast had everything you could possibly wish for.

The worst hotel & spa I have ever been to, would not even call this place a spa - my gym has better facilities. Spa in a pub (ridiculous as it sounds). People drinking alcohol in the spa (including in the steam room). Pitch black in the spa - accident waiting to happen. Rude staff. Too busy for the size of the hotel. Had a massage but couldn't relax because it was so loud & lairy in the spa. Room was tiny, narrow and twisted staircase which was a nightmare taking luggage up. Bathroom not cleaned (apartment, but this was not explained upon check-in). Honestly not worth the money, was not relaxing, and would not recommend to anyone.

Hot tub , brill , great stay , will be back

Staff in spa/bar not welcoming or helpful other than that an absolutely beautiful weekend.

Værelserne er mørke ingen luft. Det er meget brugt. Bestemt ikke 5🌟højst 2

We thought the hotel in general and the room were amazing. We have stayed in nice hotels in different parts of the world and this was up there. The design touches all around the hotel were outstanding. What let it down (and why we reduced a star) was being charged for parking (it was not a cheap booking) and the lack of EV charging points.

Breakfast was good but lacked variety

We spent 2 nights at the Lake Hotel, we were very pleased with the location and staff. From approaching the barrier to drive in we had our first happy experience and laugh with the lovely lady in the gatehouse. Andy showed us around the hotel, a really nice bloke. Our room was beyond our expectations and we were so pleased with the view too. It was a Superior Standard Room. We drank on the terrace, great views, comfy chairs. Swam in the spa pool with jacuzzi too. Clean changing rooms with lockers. Ate breakfast, a buffet that had lots of choice, well stocked. The breakfast staff made you feel welcome. A special note that Francisco was friendly and chatty. We also had Gluten Free toast with no trouble. A lovely hotel in a great location, easy to get to the pier at the lake for boat trips. Also a Bentley, with a chauffeur, was available for short trips out.

The room and bathroom were very small and this was not helped by there being very little free space to put things. What little space there was (very small side table and bedside tables) was taken up with hotel fittings. In the bathroom the only space for wash and makeup bags was on the pipe box work left and right of the toilet. Two suitcases (for two adults on a two week trip) had to be left on the very limited floor space. One suitcase blocked access around the bed the other had to be navigated around to get to the sliding door to the balcony. The hotel was very noisy. There was no air conditioning and the outside temperature was hot. The choice was either leave the balcony door open or melt. This meant the already noisy environment was exacerbated by having the balcony open. In the bar I asked for a gin and tonic with lime and selected one of the brands of gin, only to be told “we don’t serve that brand with lime, only cucumber”…….i was not sure who the ‘we’ was but ‘I’, the customer, was not impressed. The restaurant, Mizumi, was good and the staff were good and attentive to the right degree.

Amazing every time we stay, glad we finally tried the hot tub room, it lived up to expectations.

The hotel is beautifully presented. Staff are helpful and attentive. Breakfast is fantastic. Room was very comfortable. The spa was very dark is the only negative. It was a lovely stay.

The hotel is ideally located, well maintained and has very helpful staff. The spa is excellent and has a bar accessible directly from it. Breakfast was good and all produce tasted local. The hot tub was secluded with a great view.

Large good room, friendly staff

reception staff were very welcoming as well as efficient bar staff were good but sometimes unaware of clients needs outside on the patio breakfast staff were a little too efficient, but the breakfast was excellent basic room was very good all round and clean and the walk into Bowness quite easy entrance steps a little difficult for the elderly...no rail plenty of parking...but it should be free I would visit again

We were initially given room 118. Incredibly dark and dismal. Would have needed lights on at all times. Not a 5 star experience, however when requested we were moved to room 348 which was much better. We weren’t offered a glass of fizz on arrival which very obviously everyone else was. We didn’t use the jacuzzi at all due to the extremely hot weather. Not the fault of the hotel. Reception area, terrace and corridors are beautifully decorated. No air con which we were aware of before we arrived but is needed in a hotel of this calibre. Also no fridge!!!! I found this incredible in a 5 star hotel. It was so hot in the room. A cool drink was a must!! The £12 charge to park your car is a bit of a cheek we felt. We paid £591 for 2 nights with no breakfast. for A hot room with no fridge, granted the price was for the hot tub but as there was no air con in the room we didn’t even take the lid off! A bit expensive for just the decor. Would be lovely in the Winter. I imagine it would be cosy with the hot tub being a great facility. Spa was lovely

Location excellent, staff well trained and excellent. Room was very good. Outside area had great views but some stained seat covers and lots of cracked tiles. Spa was a waste of time as very busy and ended up just sitting in pool as all the jacuzzi areas full. Spa had lots of loose tiles around pool too. Breakfast was excellent. Cheeky £12 per day add on for parking your car in already overpriced hotel. Not quite 5 star but I think this is a self awarded rating and not AA affiliated.