伯明翰大酒店

A beautiful hotel, centrally located, close to rail, tram and bus links. Polite and helpful staff at check-in. Comfortable, spacious and quiet room. Madeleine Bar is a plush, relaxed space with exceptional service.

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Great time

Excellent hotel and i will be back

Service and Location

Really friendly staff, we had an upgrade to our room and the concierge were wonderful, thank you so much for us

Superb stay

Had a really lovely night away for our 20th wedding anniversary. Our room was on the 6th floor and looked directly at the cathedral which was great. The room and bathroom were spotless with great tea/coffee making facilities especially the teabags which made a lovely cup of tea. The bed was extremely comfortable and breakfast in the morning was fantastic with lots of things to choose from. Will hopefully be back again!

I recently stayed at The Grand Hotel Birmingham with a party booking three rooms. Overall, the hotel is clean, tidy, well-maintained, and feels very fresh. Check-in was quick and efficient. We initially stayed in Grand Double Rooms on the second floor, which were modern, clean, and offered plenty of space, along with a spotless and fresh bathroom. The hotel bar is also a lovely, relaxing space with friendly and highly efficient staff, though prices are on the higher side, it would be a classy touch if they offered complimentary nuts or snacks with drinks. Unfortunately, our first evening was severely disrupted. There was a function on, and the bass was so intense that the rooms on the second floor were literally bouncing, making sleep impossible. When I complained to reception, the staff initially seemed reluctant to help. However, after I explaining that I was travelling with someone recovering from a stroke who had gone to bed at 18:30 and was unable to sleep, they took action. They moved two of our three rooms up to Grand Deluxe Double Rooms on the fifth floor. These rooms were fantastic very large, spacious, clean, and quiet enough for us to finally get some sleep. The music continued into the early hours. It was highly disappointing that despite requesting that the duty manager contact me, they didn't bother to do so.

Breakfast was delicious. Hotel staff and facilities were wonderful. Highly recommend.

Great place.A little disappointed with breakfast & shower in room was faulty.

All excellent thoroughly enjoyed

Wonderful hotel, very friendly staff and absolutely wonderful breakfast. Also minutes walk from the station

Enjoyed the short break a gorgeous place.

Wonderful rooms, staff and rooms.

I had an amazing stay at The Grand Hotel Birmingham. I travelled from Nottingham to spend my birthday alone and enjoy some quiet time, but the hotel staff made it a truly special and unforgettable experience. I was completely speechless when there was a knock on my door and I was surprised with a beautiful birthday pastry decorated with fresh fruit. Such a thoughtful gesture put a huge smile on my face and made me feel genuinely valued and cared for. The hotel itself is beautiful, comfortable, and elegant, and every member of staff I met was warm, friendly, and professional. Their kindness turned what was meant to be a quiet birthday into a wonderful celebration. Thank you to everyone at The Grand Hotel Birmingham for making my birthday so memorable. I absolutely loved both the hotel and the staff, and I would highly recommend staying here@The Grand Hotel.

Ubicación excelente. A 10-15 minutos de la estación de tren. Hay muchos restaurantes geniales muy cerca

Fantastic stay at The Grand Hotel Birmingham. Central location and fantastic weather with glorious views on The Cathedral in St. Phillip’s Square. Breakfast was lovely. Service and staff all polite and courteous.

Chambre impeccable, grande salle d eau Petit déjeuner excellent Et la déco et le bâtiment sont superbes

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