美居萨努尔度假酒店

環境讓我有家的感覺服務人員很親切

服務人員很親切又和善 我們一定會再去

非常優秀的飯店。地點超級讚。LOBBY服務也OK~推薦入住!!

酒店有些舊，但仍可接受。環境略為離開旺區，對出海灘非常美麗。

We stayed for only one night and checked in around midnight. We were allocated a room which was already occupied by a couple of guests. When we used the room card to enter the room, the two guests were already on bed and the lady screamed. It was a shock to us all. A terrible mistake that the reception has made. The other room given to us had a serious drainage issue for shower. The washing and cleaning should be done daily and should have been noticed by workers. Therefore not only an isolated problem but likely a problem with staff could care less attutide. I must however say that it is not the typical mercure experience that I had.

信价比很好。酒店的环境非常好，适合度假，酒店后面的沙滩人很少，非常美，可以snorkeling, 海草有点多，但是海草附近有些各种各样的小鱼和别的生物，还有没有毒的普通海蛇。酒店1.5公里内，好像有个潜水地点，叫Dog's Point, 水深大概6-7米，有大片的珊瑚，还有各种鱼类，底下被铺了十块路，就像个水底小花园。非常美

het ontbijt was ook prima verzorgd, voor elk land hun eigen ontbijt. Personeel is zeer vriendelijk, direct behulpzaam, bijna rennen voor je. Dat hoeft natuurlijk ook niet. Top hotel.

This property is in need of an upgrade. But having said that we loved it. Never a problem getting a seat round the pool, great location and fantastic staff.

Nice hotel with lovely surroundings. Bit tired in the room but clean

Breakfast was incredible, excellent variety, eggs and omelettes as you like them, service always friendly and restaurant very pleasant and well run. Thank you.

タオルが少し臼黒くきたないがんじでした！前日使用したものが また、かけてあったのはおどろきました。プールタオルが臭くて使うのにとまどいました。他、朝食などはよかったです。あとちょっとした買い物ができるとよいですね！スタッフさんは親切でした。ありがとうございました！

This was our fourth stay for myself and my son at the Mercure Resort Sanur for another fantastic family holiday. The hotel and rooms are clean with ample amenities and comfy beds. The gardens are stunning, strolling out from your room each morning into them is a real treat and brilliant way to start a relaxing day. There are ample restaurants nearby with loads of choice, even for my fussy 8yo! Each year we come back is better and better, can’t wait to visit again!

Older hotel and a bit tatty.. needs an update all round. Website showed gym but no gym there. Shower screen leaked out onto floor. Room service hit and miss… would replenish coffee etc but not every day. Very basic breakfast. Staff lovely and ok for price but just a bit old and worn compared to other hotels in region and has not kept up standards.

From the cleanliness of the property, the friendly staff particularly Anna and Brian who always go out of their way just to make sure our needs are being met. Highly recommended!

on arrival waited 2 hours for room then did not get room we paid for...

This hotel felt very comfortable. It was close to the beach for morning walks. The food was good and the staff was very friendly.

Spacious and comfortable rooms. Great location.

Great breakfast & great staff that provide relaxing & comfortable stay. The location is perfect for accesses to the beach & beachside shops & restaurants. Overall, the facility is well designed for tourists to feel vacation atmosphere. For a bathroom unit, it looks a bit old so it's better to be remodeled to make the facility look perfect.

Beautiful landscaping, beach access and friendly, responsive staff. When I checked into the room the A/C wasn’t working, they quickly relocated me.

It was a 3star at best. Bathroom and bedroom were dated, damaged and dirty. Also my room hat no hot water. I asked repeatedly at the reception to check my shower. They said to let it run more than 5 min …but there was nothing after 15min. So if your room is 179, be prepared! Also the guava juice and the fruit cuts were regularly sour on the breakfast buffet (at 7:30am in the morning)… not sure how that is possible, it seems it is not be prepared freshly in the morning and might be from the night before.