Mercure Resort Sanur

Nice hotel right on the beach, lovely staff, beautiful gardens, constantly cleaning. Room big with everything you could need. Lots of choice at buffet breakfast. Fire dance and sea food bbq night very expensive by Bali standards. Plenty of sun beds on the beach and round both pools. On the whole a lovely stay.

Freindly staff. The rooms were a bit dated but they were kept clean.

Mecure was great. Staff, facilities, breakfast all great. We stayed before, we came back, we will stay again.

I had a room right at the back of the property which was disappointing considering I booked an Executive room. If you aren’t good with insects then request a room off the ground as mine had millipedes on the floor constantly. I left my charger in the room stupidly but more disappointing was that when I contacted them the say day they said that housekeeping didn’t find it, which seems impossible. The quests using the tennis court were also loud early morning so that’s another consideration. All the staff were friendly but overall the service at the bar there is super slow and inattentive, although in fairness we found that in much of Sanur.

Great place to stay in and very convenient location, breakfast is great and staff friendly. The property could use some renovation in the rooms. Overall great stay!

Sehr große Frühstücksauswahl, sehr schöne, gepflegte Anlage mit 2 Pools, Kinderpool. Eigener Strandbereich an sehr schönem Strand, vereinzelt Müll an Strand und im Meer. Handtücher für Pool und Strand können kostenlos geliehen werden.

After a few hiccups, the staff were very helpful and made our stay wonderful. The resort is beautiful, situated in peaceful area. Can’t wait to revisit again

Bodde i connectingrum deluxe. 210 säng som var väldigt skön. Rummet var rent men slitet. Hotellet var överlag slitet men fint. Frukost bra för att för att vara bali med bra äggstation. Personalen snäll och hjälpsam. Barnen 2.5år älskade fiskarna i lobbyn, lekrummet och lekplatsen vid havet. Väldigt uppskattat med gratis vatten varje dag.

De accommodatie is authentiek, maar de kamers moeten nodig worden gerenoveerd.

Nice location, staff are lovely but the hotel is in need of some repairs and upgrades. My room had a giant water stain on the roof, the aircon smelt like mold and the sheets stained. That said the staff are fantastic and so nice.

The hotel staff are extremely friendly and helpful, nothing is too much bother for them, the hotel is extremely quiet and a great place to wind down and chill and is only metres from the beach and a short walk to the local bars, restaurants and shops

Trevligt hotell med närhet till strand och dess promenadstråk. Dock ett stort minus till stela hårda kuddar..och uselt wifi, fungerade bara nattetid.

Delayed checkin, but provided free massage. Overall very nice.

Very nice hotel and staff! Easy to walk around and beautiful beackwalk right outside🙏

The cleanliness of the hotel Ngurah our cleaner was excellent and made sure we were happy with the room. We were lucky enough to be upgraded and the bed was very comfortable.

Good breakfast, good swimming pools, good access to the beach. But the hotel is old and needs some TLC. It's time for them to replace those old towels.

Excellent resort to stay near the beach. Morning buffet was great with open air views of the beach. WiFi and tables available under trees on the beach. 24hr kitchen for room service - which is great for jet lagged arrivals. No Bali belly, so the food was safely prepared - including a wide variety of fresh cut fruit. In the room, I saw a few bugs (centipede, roach variety); nevertheless everything was very clean. it’s a tropical island with favorable conditions for them to survive; and having lived in hot and humid environments, I assume it’s likely an ongoing battle no matter how clean a place may be. The grounds are gorgeous with lots of greenery and trees along the paths from the lobby, villa rooms, pools, restaurant and beach. The beach has a paved walkway that allows easy access for people, child strollers/ prams, and bicycles to find various restaurants, resorts and shopping. The Genius cafe is on the beach next to the Mercure. I would easily stay here again.

It was clean and the staff are very friendly

Amazing staff and service. Great attitude and very helpful. Direct beach access, convenience location. It is an older property, so of course it already shown some wear and tear but overall it is great place (and value) to stay in the sanur area.

Unfortunately we had to cancel our stay after one night because we were too uncomfortable. It gets 2 stars, one for location as it is right on the beach, and one for the staff as they did help us. As for the rooms...its like sleeping on a trampoline! Dark, dungy, our balcony door would not close allowing mosquitos in, our bedsheets/pillows stained. Shower pressure almost didnt exist...the place needs an update! We could hear the neighbours next door coughing the walls were that thin. Breakfast definitely just average. My favourite being the fresh squeezed juices as that is hard to go wrong. Oh, and the Wifi works property wide, however doesnt work well, will cut in and out quite often, including in the rooms!