箱根强罗温泉雪月花别邸翠云

yes easy for parkikng

。除了房內的溫泉之外還提供三個獨立的溫泉。而且還有一碗麵作為宵夜並提供不同的酒水小吃零食這個很滿意。唯一不滿是停車場。 離開的時候剛好落雨，前台只安排雨傘給客人。要客人自己拿着行李步行樓梯去停車場攞車。

The staff are not so helpful

若你想有高質素的入住經驗，一定要來這間酒店 餐飲：提供懷石料理一泊兩食，食物的質素及擺放方式都好好，有24小時的免費飲料及小食 服務：有welcome drink/treat, 有懂英語的服務員為我們解答住宿期間一切問題；退房時下雨，酒店提供免費穿梭汽車載我們到車站附近，入住那天以為用不著這個服務，因由車站步行至酒店不用10分鐘，（若有大件行李要注意：路程要上斜） 溫泉：房間有私人溫泉，戶外又有三個first come first serve 的私人溫泉（足夠2-3人，十分適合好朋友／夫婦共用）

食物及設施對得起價錢

整體相當的好，免費索取的東西也都不馬虎，一泊二食的餐點也很美味，建議可住兩晚以上，更能放鬆享受，下次必定會再訪

Very good

Overall very good

酒店位於強羅, 如果由強羅站到酒店, 需要走一條很長的斜坡。到check out之後才知道原來可以聯絡酒店安排強羅站接送的。如果乘登山纜車, 應該在公園下站下車步行去酒店會比較舒服, 不用走那長長的斜坡。進入酒店時會被要求脫去鞋子, 鞋子會待check out時才可穿回, 酒店內全程只可以穿襪子(酒店有提供)。酒店的職員大部分英語水平一般, 不是每個職員可以跟客人用英語對答。不過服務一流, 也很有禮貌。酒店地庫有24小時供應免費啤酒,汽水,咖啡跟零食, 晚上十時至十時半期間還有免費拉麵(味道一般)。房間有私人風呂, 很舒適... 一泊兩食晚餐是懷石料理, 早餐可選洋食或和食。很精緻, 份量足夠。另外酒店除了有男湯女湯大浴場外, 還有3個免費貸切風呂, 只要沒人使用就可以去用, 不過由於入面沒有沐浴設備, 要先沐浴才去可以使用。

整體感覺非常良好，值得推介！服務十分滿意，所有職員都十分有禮貌。房間很大及房內有私人溫泉風呂。亦可同時走到戶外三個獨立的私人風呂。 由於是次入住2晚，一泊二食的食物內容，兩天也不一樣。感覺到酒店是專登安排給我們的，可以嘗試不同美食。食物質素很好。夜晚還有拉麵提供。 性價比很高，值得推介！

I must visit this hotel again next time.

おもてなしが高く評価できるから、もう一度泊まりたいと思います。

Fantastic place. Great room. Loved the outdoor spring fed bath tub in our room

Great onsen experience. Spacious, clean room with attentive staff. Thank you for accommodating our dietary needs.

Looking back, we wished we would have stayed a bit longer as it was so relaxing in the middle of a crazy trip. We stayed two nights and could have done more. One night in a place like this isn't enough as you don't have time to enjoy the property. Easy location from the station and walkable- but there is a hill! We loved the great location and we got a big room with a patio with a tub- it looked towards the mountains and although on the third floor, they make sure that the rooms are private- we didn't hear anyone else use their patio. There are slim pickings in this area for dinner and typically fill up, so even though we were out and about, we wished we would have booked the dinner ahead of time as they were booked and unable to get us in once we arrived. They were a bit stand offish as we arrived ahead of check-in time, and didn't really feel welcome to sit in the lobby, but it was pouring rain when we got there and were soaked so it was a bit hectic. They spoke great english to help us that don't know the language so that is always a very helpful amenity. The breakfast was huge with a lot of food, and we loved being able to use the robes around the property.

Clean area and extremely friendly staff. They were able to store our luggage post-check out which was great to take advantage of Hakone sightseeing. Forewarning, this is very close to the train station but you have to go up hill to get there!

温泉良かったです

It might be unclear for some travelers to understand some services there. But I really recommend you to reach out to hotel staff for understanding. You might get great experiences there.

What a great hotel. Surprises at every turn. If I ever return to Japan I’m staying here and nowhere else. Awesome spot!

What an amazing stay we had! The property is just beautiful, the room is so spacious and comfortable, the meals were abundant and delicious, and the staff were all so friendly and helpful. We enjoyed the in-room open air onsen as well as the variety of private onsen on the property (great for when I wanted an early soak while husband was still sleeping). Parking was provided on the property as well, which was so convenient. I would recommend Suiun to anyone and would gladly stay here again!