特伦海洋酒店

It’s been two years since I last stayed at the marine - the rooms are a little more tiered than I remember but the staff were top class! The guy who welcomed us in was super lovely and helpful when it came to us choosing dinner. The ‘posher’ restaurant menu is significantly better than the bar menu. I did order a pasta dish and the pasta was not what was described on the menu it was fusilli pasta which was giving kids dinner - would have been nice for them to mention, although I was hungry. Not really a complaint as it was lovely.

Absolutely phenomenal hotel stayed on numerous occasions

We have had the BEST stay, beautiful room with a stunning view and an extremely comfy bed. Quality fresh mussels served just how we like them lovely and hot. Excellent breakfast with quality produce cooked to perfection. Everything was outstanding but what was above outstanding was the service by the staff, nothing was too much trouble and all made us feel very welcome especially Martin the concierge who goes above and beyond looking after all of the guests. Well done we will be back again soon.

We have just had the most incredible stay since the minute we arrived on Friday. The staff couldn’t be more helpful or friendly. Jasmine in the Spa is deserving of a special mention. As someone who rarely gets treatments, I was very unsure of myself she immediately put me at ease as well as delivering the most relaxing salt scrub. The pool afford fantastic views of the course and sea, which this weekend were wild with white horses racing to shore. The food in both eateries was exceptional, the burrata and blood orange and absolute revelation. And as for the cocktails, the perfect cherry on top- highly recommend the Smugglers Trail and the Slanj n Slainte. Thank you for an incredible stay, we are already looking forward to our next stay.

I recently stayed at The Marine Hotel Troon with my 80-year-old disabled mum as a birthday treat. While we booked a deluxe king room with a sea view, which was pleasant, our stay was overshadowed by serious concerns regarding safety and poor communication. The phone in our second-floor room was not working and was constantly engaged. Given that my mum is disabled, this was completely unacceptable and left me extremely anxious, as I had no way to contact reception in the event of an emergency during the night. To make matters worse, no information about breakfast was provided at check-in, and there was nothing in the room either. I attempted to call reception from around 8pm, but due to the faulty phone, this was impossible. I was eventually forced to go down to reception myself after 10pm just to ask basic questions about breakfast times and location. A staff member did come to the room and confirmed the phone was faulty. I specifically asked to be informed once it had been fixed, yet I received no update whatsoever. By the time we checked out at 10:30am the following morning, the phone was still not working, and no explanation, apology, or follow-up was offered. I find it extremely concerning that a hotel would leave guests—particularly vulnerable guests—without a working means of contacting reception overnight, and then fail to resolve the issue or communicate properly. This reflects a serious lack of care and attention to guest safety. Overall, despite the nice room, the e

didnt find the time tobuse it.

Amazing stay, great friendly service, first class bedrooms.

It was not a good stay, when we tried to contact the hotel to provide feedback they would not respond.

We had a lovely stay. Our room was beautiful, beds are extremely comfortable. Food was lovely and very friendly staff. Location is stunning. Would definitely stay again. X

Staff were incredibly attentive, lovely spacious rooms and the breakfast was excellent

We loved the breakfast, lovely choice and healthy options too. Beautiful views and great prompt friendly service. Both dining rooms are visually wonderful. Rooms are nice, our original room lacked the wow factor and was very standard however for our last night the hotel upgraded us and the room was truly beautiful. Location was nice and quiet and walking distance from the town. Dinner menu lacked vegetarian options and detailed descriptions of meals. Lots of nice restaurants in the town that had good variety. The pool area was just about to be renovated after we left, it was very much in need of some TLC and not overly relaxing, steam room extremely run down. Children are also welcome in the area and unfortunately we witnessed two boys along with their mother be extremely rude to 3 other guests using the pool. They almost hit one of the ladies doing lengths and were visibly intruding on her space when the rest of the pool was available, splashing and shouting, it was very uncomfortable to witness as their mom laughed and encouraged it, no staff were around to diffuse the situation. We recommend a trip to Arran, we were lucky enough to see the dolphins whilst travelling by ferry. The ferry terminal is within a quick drive of the hotel.

Had a lovely stay, staff were great, food was brilliant. Overall, very relaxing stay.

Lovely warm welcome and a great place to spend New Year’s Eve. This was our second trip to The Marine Troon and each time we have been really impressed by the team throughout the hotel, the rooms and the most impressive setting. It’s hard to believe you’re only 30mins or so from Glasgow

Everything was lovely as usual .We have stayed many times, and always have a great stay.My husband and I will be returning soon thank you .

The breakfast options were good, but staff need training on allergies/intolerance. I had a sympathetic response to being gluten intolerant, but waitress looked a bit anxious. I did receive gluten free toast, ordered porridge which is normally safe for me but it came with granola (which should have been left off)! Other than that the staff were excellent and very attentive.

Excellent staff and very attentive , no request was too much . Pool and hot tub area and changing rooms very clean

The staff were very friendly and helpful particularly the concierge both when we arrived and departed. The room was clean, tidy and comfortable and the views over the water on two bright sunny mornings were very impressive. The toilet was clean and bright and the shower effective. We enjoyed both our breakfasts and the evening meal on our first evening

I rated the stay as 3 stars because of the lack of pool. If I'd known that the pool wasn't available before booking, I would have chosen an alternative hotel with a pool. The advertising showed the pictures of pool & it is only when you looked at the details subsection that there was a note stating that the pool was out of use for a period.

Clean room , lovely food and really nice staff

Lovely stay, room was great and bed was comfy. Staff were so lovely. Pool was good, although could do with a clean under the pool chairs. Breakfast was great!